Bennett Medical Services, an AdaptHealth company

May 1st, 2021

Aa company employees trying to charge me 186 to rent a mattress every month and to get a new one is 1700 and my mattress doesn't retain air and they just didnt try helping out they came to look at it and charge 35 dollars for a visit do not do business with this company you've been warned
Apr 23rd, 2021

Getting Phone Calls for Payment when Due Date is aWeek Out? Customer for over three years! I have been Double Billed on Three occasion and Now they want payment prior to due date. Get You act together 1.3 ratings is Ver Sad
Oct 23rd, 2020

poor service
Aug 8th, 2020

Update: Now Pulmonary Solutions is owned by Bennett and Bennett is still billing my insurance and me for a machine that I have had for a year and a half. I would not give them this 1 star but if force me to give it. This is the worst company that I have ever dealt with. Be ware, run as far from this company as you can. I got my CPAP in August as a lease, I said I would rather pay outright, they said we don't know what the insurance is going to pay yet. I called asking when I would receive a bill & was told by the supervisor Ray that the $300 that I put down covered it, then all of a sudden 10/29 my bank account was automatically deducted $38.76, there was another payment scheduled to come out 11/7. I called for hours until I finally reached a person named JoJo who told me the payment that would not be taken & fee was waived. I called again on 11/14 asking how much to pay the equipment off but was told that I would be re-billed in January because the new year was starting. I did not receive supplies & when I called in 1/17 to request them I was told my account was on hold due to lack of payment even though I made a payment on 12/29 & 1/4, transferred to JoJo in billing who removed hold from my account, transferred to customer service who said they would get authorization from insurance to ship supplies, 2/7 received letter from my insurance saying the supplies had been authorized, 2/11 called Bennett several times because I was getting no clear answer as to where my supplies were. On 2/12 after several calls I was told they needed to transfer me to a supervisor because they had no idea why supplies were not mailed, no supervisor available, no call back, called toll free number & was told they did not see an order at all, called Las Vegas store where I was finally told that my account was on hold again & my supplies would not be mailed until I made a payment then on 2/22 my phone rang and the guy on the phone said I am from Bennett and I see you have not gotten supplies since August, are you still using the CPAP, I said yes and I would not use Bennett for anything else ever, I would rather die than get anything from Bennett and asked him to remove me from their call list. Now that I am with another supplier who got my supplies mailed out on 2/13 after my call to them at 445 pm on 2/12, I have found out that I should be getting supplies every 3 months not over 6 months. Thank God for Pulmonary Solutions because Bennett sucks.
Sep 13th, 2020