Bennett Medical Services, an AdaptHealth company

Gaming World 818 _{on Google}

Apr 23rd, 2021

Aa company employees trying to charge me 186 to rent a mattress every month and to get a new one is 1700 and my mattress doesn't retain air and they just didnt try helping out they came to look at it and charge 35 dollars for a visit do not do business with this company you've been warned

Sandie Boyer _{on Google}

Oct 23rd, 2020

Getting Phone Calls for Payment when Due Date is aWeek Out? Customer for over three years! I have been Double Billed on Three occasion and Now they want payment prior to due date. Get You act together 1.3 ratings is Ver Sad

Richie Roads _{on Google}

Aug 8th, 2020

poor service

Tonie Berry _{on Google}

Sep 13th, 2020

Update: Now Pulmonary Solutions is owned by Bennett and Bennett is still billing my insurance and me for a machine that I have had for a year and a half.
I would not give them this 1 star but if force me to give it. This is the worst company that I have ever dealt with. Be ware, run as far from this company as you can. I got my CPAP in August as a lease, I said I would rather pay outright, they said we don't know what the insurance is going to pay yet. I called asking when I would receive a bill & was told by the supervisor Ray that the $300 that I put down covered it, then all of a sudden 10/29 my bank account was automatically deducted $38.76, there was another payment scheduled to come out 11/7. I called for hours until I finally reached a person named JoJo who told me the payment that would not be taken & fee was waived. I called again on 11/14 asking how much to pay the equipment off but was told that I would be re-billed in January because the new year was starting. I did not receive supplies & when I called in 1/17 to request them I was told my account was on hold due to lack of payment even though I made a payment on 12/29 & 1/4, transferred to JoJo in billing who removed hold from my account, transferred to customer service who said they would get authorization from insurance to ship supplies, 2/7 received letter from my insurance saying the supplies had been authorized, 2/11 called Bennett several times because I was getting no clear answer as to where my supplies were. On 2/12 after several calls I was told they needed to transfer me to a supervisor because they had no idea why supplies were not mailed, no supervisor available, no call back, called toll free number & was told they did not see an order at all, called Las Vegas store where I was finally told that my account was on hold again & my supplies would not be mailed until I made a payment then on 2/22 my phone rang and the guy on the phone said I am from Bennett and I see you have not gotten supplies since August, are you still using the CPAP, I said yes and I would not use Bennett for anything else ever, I would rather die than get anything from Bennett and asked him to remove me from their call list. Now that I am with another supplier who got my supplies mailed out on 2/13 after my call to them at 445 pm on 2/12, I have found out that I should be getting supplies every 3 months not over 6 months. Thank God for Pulmonary Solutions because Bennett sucks.