ACS Floral & Events

Ann and her team executed my vision for my wedding and blew me away - my florals were above and beyond what I had even imagined and I am so happy with her work. I really enjoyed working with Ann because she is very responsive, easy to work with and you can tell she truly has pride in her work and is an artist. We had a consultation call and I sent some inspiration photos and she provided some amazing recommendations to me and a quote FAST. Once we booked with Ann, her responsiveness remained as I added and updated our quote several times through the planning process, and she never made me feel like a burden and was always enthusiastic and ready to make it happen. She even did a consultation in advance to show me my centerpieces, which was really helpful so I could take photos and measure them for my design. For me, I loved how willing Ann and her team were to work within my budget and still deliver amazing results - her willingness to work with me was refreshing and I tell you the florals blew my mind away on my wedding day. They were everything we had discussed and even better than the inspiration photos! My ceremony florals, arch and bouquet were stunning and some of my favorites - I couldn't believe it when I saw my florals during my first look & I was smiling from ear to ear. I was obsessed with every arrangement and bouquet - the fireplace arrangement she designed for us was chic and original. Ann provides exceptional value for her services and florals. I would highly recommend her to anyone looking for a florist for a wedding or event. She is a pleasure to work with and I will miss texting her about my latest wedding floral ideas!
Apr 7th, 2024

Awesome team n beautiful arrangements.. prompt., thank you so much
Dec 5th, 2023

ACS Florals was wonderful to work with! Ann is professional, responsive, and kind. She understood what kind of florals and colors we were looking for and she made our vision come to life. Our wedding florals looked so beautiful on the day of - from the bridal bouquet to the centerpieces - and it was all perfect. I would highly recommend ACS Florals to anyone!
Nov 24th, 2023

Ann and her team are amazing! We are honored to document a lot of weddings alongside them in Las Vegas. All of her floral arrangements are incredible and she is the absolute sweetest. I can't recommend her enough to anyone considering hiring her. She is creative, responsive, and can bring all your wedding dreams to life. Can't wait for many more weddings photographing + videoing her beautiful arrangements like the ones we took below.
Nov 19th, 2023

After confirming the venue for our April 2022 wedding back in March 2022, we began the planning process and reached out to the preferred vendor from the venue, Ann Leonardo from ACS Floral, to discuss the floral ceremony arch we added as part of our venue package. I decided since she was the preferred vendor it would make sense to do all my floral through her. I submitted my questionnaire with all the information Ann requested in March 2021. We finally connected in late August and confirmed almost all the pieces. We paid the 30% deposit and were ready to go. On our agreement they ask no changes be made less than 30 days prior to the event date easy enough. On March 6, 2022, I went with my wedding planner for final review and made a few changes. We decided to shift from all 14 tables being the same to 7 having a higher floral option while the other 7 would have the original sphere shape I asked for in August. Everything was locked in, and our venue had the final bill which was to be made directly to the venue, not Ann, prior to the event which we paid with no issues. Our wedding was on April 23rd. On April 20th, the Wednesday prior, I received a call from Ann telling me out of the 7 geometrical shapes I asked for back in August she only received 2. She said I could use the 2 and then 5 of something else or she could do 7 gold vases, which were larger at no cost to me. This response was unacceptable as this was not what I asked for and in fact, was a completely different look than what I wanted. I didnt want to fight about it because we were so close and honestly, what was I supposed to do at that point? So I said ok and moved on. Cut to the wedding day when my photographer arrived with a bouquet that was COMPLETLEY different than what we agreed upon AND was included in all the floral agreement forms I signed and paid for. When I say completely different, it was 50% of the original size I requested. My planner called Ann and her first response was I dont have anyone who can fix it. I have 3 other weddings today and that is what she paid for. Again, absolutely UNACCEPTABLE. Ann sent me the image of bouquet that I liked and she told me the price. There were no negotiations of this piece. And truly nothing that would give her the right to say I got what I paid for. She swapped some staff and sent a bouquet person to the venue to fix the bouquet minutes before I needed it. For the finale, I had a very personal photo charm that needed to be included on my bouquet which were photos of my mother who is no longer with us. Something I texted with Ann on and personally dropped off to her on Monday so she could add it in. After I asked her if should just bring it with me day of for them to add and she said no, lets drop it off Monday. The charm never made it onto either bouquet they made something that was an absolutely necessary part of the day was just not there. And the reasoning was because they were too busy. Every person I spoke to about this knew ACS had 4 weddings that day. Everyone knew she was overextended. Each bride outside me that day likely received the most impersonal day from this company. They do nice work at an average/standard price but there are a million florists in this city who can do it the same and likely without the terrible customer service I received the day of the wedding and week leading into this day. They showed how much they did not care about you, or your day just your money. Your wedding day is arguably one of the most important days of your lifeand should be as stress free as possible when it comes down to all of the arrangements and event planning. To be brushed aside and told you were too busy to correct something that had been ordered and arranged months ago is absolutely unacceptable. AND to top it off, the charm that absolutely HAD to be a part of my special day as it was to honor my mother who passed was heartbreaking not just for me, but my dad and brothers.
Aug 15th, 2022