Ana’s Cleaners

If I could do no stars I would. I was spoken to extremely rudely and aggressive by Ana. So much I had to ask her why she was yelling at me. My suits arms were longer than I asked for she didnt want to hear it since they were all the same. She also originally said she would dry clean one of my suits and didnt so when I was going to put it on it it was still dirty. I am never coming here again. It was a waste of $150. She kept saying were not going to fix four suits for free when I never asked her. The thread on the suits from where she did the hemming wasnt even cut. But then also said I understand if we made a mistake. Why would I want the suits covering the majority of my thumb? Its very sad and upsetting. Ive came here multiple times. I love supporting small businesses but only when I feel valued and not treated disrespectfully. You can see on Yelp and Google the way she speaks to guests that disagree with her or tell her shes wrong in anyway she doesnt feel like hearing about. I will say she offered to dry clean the suit she originally said she would but by that point I didnt want to do anything else with this place. Mint lockers in the Smiths parking lot does great and fast dry cleaning and I will start using them more often after this experience. I will make sure to let all the people I have referred to come here to know how my experience and time at Anas has came to an end and why.
Jun 6th, 2023

Feb 3rd, 2023

Who are these Karen's leaving less than 5 stars for Ana? She's a real character but she does incredible work and turns things around quickly! 6 stars! Services: Special care fabric cleaning, Clothes pressing, Ironing, Alterations, Clothing alterations & repairs
Nov 26th, 2022

Nov 1st, 2022

It's unfortunate that this place can't handle their business & customer service more professionally. I work for an entertainment company 3 minutes away that will need dry cleaning often and they just lost us as a customer. I came in to pick up my dry cleaning order 25 min early from the time they gave and although my order was finished and ready for pickup she told me to come back at 5pm because she hadn't organized the rack yet. She was rude and not helpful/professional at all. Then when I came back the next day I came in and waited at least 2 minutes before anyone helped me, even with a chime on the door sounding my entrance, a lady (I'm assuming the owner) yelled to the employee, "Hey are you drunk there's someone here?!" The employee came to the counter to help me in full PAJAMAS, and said "Yeah probably." Super unprofessional. Won't be returning. Service: Laundry wash & fold
Nov 9th, 2022