Sambalatte at The Smith Center

Really hoping this place opens up soon. Moved nearby and I know it would get business.
Mar 30th, 2022

(Translated by Google) If you have stopped by Vegas North Outlets, this is a great coffee shop worth visiting. ^^ (Original) . ^^
Feb 4th, 2021

Nice chill cafe next door to discovery museum. A quick break from the fun of all the kids running around : )
Oct 2nd, 2020

My daughter and I went in for Cinnamon Spice Cocoas after the Grinch show at the SC. There was no crowd and we placed our order immediately. We realized we were over charged as we were waiting and once our order was called, we found out why. The girl that prepared the drinks (blue bangs and heavy arm tattoos) was very unprofessional. She made Caramel Pumpkin Lattes instead of what we ordered. We corrected her and she said she would make new drinks. I also told her that we were overcharged and would need to be reimbursed. She said if we wanted to wait until the line was gone, we could get our refund. By this time, there was a line of at least 12 people and more coming in as the show crowd was coming inside. I said she could just give us $2.00 when the register was opened next. She said, "Yes...or I could do that". The barista made the cocoa so spicy with an unrealistic amount of cayenne that neither of us could even drink it. I mentioned that the register would be opening on their next sale and could she get the money... she said "No, there needs to be a purchase". You should also be aware that the women's restroom had a sign on it saying out of order. My pregnant daughter had to use the men's room. It's an eating establishment... public restrooms should be operable for paying customers.... especially overpaying customers. It was never about making a simple mistake of getting the order wrong; it was how the barista handled the mistake and the refund. She had very poor customer service skills and obviously needs more training. If you owe your customer a refund, you give it to them right away.
Jun 11th, 2020

No rainbow latte. Came here from Wisconsin and waited 2 years but they didn't have it
Apr 26th, 2020