rue21

if there was a way to give this store a negative 5, I would! I went in to this store because the "CLOSING" sign got my attention. The store is selling everything that is in there including fixtures. My complain is on one employee; she is black. There are two black ladies in the store but the one that is very rude with a ghetto attitude is this taller lady. I was buying some fixtures and I was second in the line waiting for the lady in front of me to finish her transaction with the cashier. This taller lady, an store associate walked up and started taking down items from the fixtures that I was buying. I decided not to say anything because she looked like she was going to war....such a trashy attitude...her body language, her facial expression and all! This associate did not ask me if I was gonna buy the things with the fixtures (which I was going to), she just took them and walked away with an attitude! I was there on 3 different occasion to buy fixtures and every time, this same lady was always rude. Sales associates are the front line of a company. They represent the core values of the establishment therefore, sales associates are expected to be friendly. If by nature the associate is not at all friendly, the least they should do in this line of business is to at least try! NO WONDER THIS STORE IS CLOSING! And to this associate, the black ghetto lady, yes, I was buying the fixtures to use them in my closet. This lady looked at me with a question in her eyes of why I was buying such huge items. Darling, my closet is huge. I am not gonna go into details on the size but hey sweetie, I hope you can try to be nice to people; without the customers, you don't have a job! And yes, I filed a complain with the corporate office.
Sep 14th, 2017

Very small inside but other than that very nice
May 7th, 2017

The workers were just has good as the prices were low. Everyone had a bad attitude and was very rude and acted like we were trying to steal items when we were simply looking around and they treated us like parents with incompetent children. And all of the items that are left are absolute trash. But the one guy there was really nice and friendly. Thank god they're closing
Mar 20th, 2017

Jan 11th, 2017

Feb 6th, 2016