Parkside Villas Apartment Homes

Mar 28th, 2023

Need al paint front door thank u
Feb 20th, 2023

This is an honest review after being in this complex for over 4 years. Hit and misses here. Communication used to be better in the pass. Antonio, Ty, the lease office team and Eric with their maintenance team used to keep you very well inform about any pending with your unit. We dont know if the complex changed the property management and therefore some things changed for bad. We see progress around the property to keep it updated which is expected considering the current monthly payment for the rent but, there is room for improvement. Our huge complain service When you are a decent tenant (for years never late on payments, never issues with other tenants or lease office) you expect the best from your landlord. To have an idea, we have to wait months for resolution of issues and even for one of them still waiting for answer, here a few examples: 1. We use the fitness center very often and this was one of the areas neglected for a long time. IN SEPTEMBER 2021 one of the treadmills went down. I communicated the lease office via email about this issue in October 2021, vdeo and pictures were attached (photo) I sent several emails to get an update and the excuse was COVID impact. Covid year was 2020. The stores had plenty treadmills for sale during 2021. The treadmill was replaced 13 - 14 months after went down. This is just too long to resolve the issue. A broken machine blocking the space in the gym for over a year. 2. I signed my current lease on MAY 1th 2022. Since the beginning I informed management that the kitchen cabinets need some work. Email was sent with punctures of the cabinets. Maintenance supervisor James visit the unit to corroborate that in fact the cabinets need sine work. After his visit nothing was said (he is not longer employee in this complex). I decided to write to the lease office 3 months later (October/22) to get an update. I received an apology for the delay, they did a second inspection and promised to go back to me. Its middle of January 2023 which is 8 months after signing the lease and no resolution. Nobody contacted. Why over promise and under deliver? Ignoring the requests or simply not saying anything does not solve the issues. 3. The gym had a facelift which is great. A Mirror for fitness was added but its not working. Its annoying to go to the gym and see the unit down. Sometimes totally dark, swirling, etc. Why to offer an amenity that is down so many times? Who supervise that everything is running smoothly? I keep opening maintenance tickets often times (see photos) and goes down again. The system is not working properly period. 4. Until cmaras are install in the entire complex, more patrol inspections needs to go around. Lately some pet owners do not clean their mess. You can find pet waste even around the common areas such the grills (see picture). No pleasant surprise when you realized that you are stepping on pet waste. Too much waste of energy and time for your issues. Please do not invite me to go to the lease office to talk about this. You already have my emails and we have talked about these issues.
Jan 24th, 2023

Dec 7th, 2022

Great experience as usual. Maintenance guys are awesome and really good. No arguments
Nov 3rd, 2022