Saigon Restaurant

This is our all time favorite restaurant. We drive 22 miles just to eat here. The food is always delicious, the restaurant is clean and the staff is friendly and attentive. I have been eating here for about 25 years and it has maintained its excellent all those years.
Apr 2nd, 2024

Mar 29th, 2024

They should train the staff to be more welcoming and attentive to incoming customers. Don't let the customer stand and wait without being greeted. Also, saving is one thing, but reusing a hot sauce that expired more than 3 years ago, is just filthy and unhygienic... they refilled the expired hot sauce bottle with something else. What were you thinking??
Mar 22nd, 2024

I just got off the phone with the owner about a take out order they we purchased. We order pork spring rolls, hot & sour soup and stir fried low mein with meat and vegtables. They also had a seafood option, which I did not order because of a seafood allergy. We got home and opened up the order and the low mein had shrimp it there too. I checked the menu online to see if I made a mistake and confirmed that I had not. I called and spoke to the women that helped me check out and explained to her what happened and she told me that the same thing happened to a customer of hers tonight at the resturant. She put me on hold and the owner of the resturant got on the line. I explained to her what happened and she told me that I could come back so she could look at it and she would see what she could do. I told her that I did not want to make another trip, but I would be happy to put it in the fridge and bring it back tomorrow. All I wanted was a credit or a partial refund as the other two items were fine. She told me know that it was my responsibility to check the food before I go and the always put shrimp in the meat and vegtable option. I reminded her that the menu they have on their facebook page shows two options on with meat and one with seafood. She told me it was still my responsibility and she was not going to do anything about it. Horrible customer service and I would not trust how they make anything if they give that response to what could have been a life theatening situation. I will not risk they food again.
Mar 22nd, 2024

Mar 20th, 2024