BB Roofing LLC

Blaine the owner explained everything and took care of everything with my insurance. The crew was very professional. The had my roof done in one day. They did a good job of cleaning up after installation. I would highly recommend BB Roofing to everyone and will use them again when and if needed. I felt he was very honest. Services: Roof installation, Roof inspection
Jan 6th, 2022

Amazing service amd quality. The whole experience has been nothing less the superior
Dec 10th, 2021

Using BB Roofing was a painless experience. They dealt with my insurance company directly. No fighting on my part with insurance. They came out and had my roof done in 1 day! All cleaned up and everything. They cleaned up very well. You can tell they used top quality materials. I would recommend them to anybody that is looking for a roof. Services: Roof repair, Roof installation, Roof damage repair, Roof inspection, Roof repair for storm & wind damage, Attic venting repairs
Oct 31st, 2021

I thought I was making a smart choice by choosing BB Roofing but I cannot say I would recommend. Due to my profession, I have worked with hundreds of building contractors in multiple states and no one has ever spoken to me as rudely as the owner of BB Roofing. Until issues were resolved, BB Roofing left me with sleepless nights and boiling frustration every time I walked out my door to see my damaged property and negligent gutter install.Issues:-Black and white apron mixed around my home, looked terrible and mismatched. Do you want a contractor at your home who just uses whatever they have on hand when they run out of material? -First set of gutters were extremely unprofessional with pointed screws sticking out on the sides of every downspout. -Garage's southwest gutter installed to point directly at the neighbor's house a few feet away instead of following previous path down driveway. -Verbally discussed extension replacement on northeast downspout behind the house as well as by text during the contract review and it was not replaced. I heard the sales person tell the owner it was a miscommunication. Why would I repeatedly ask about it if I didn't want to make sure it was replaced, but also if I'm asking to replace all gutters and downspouts why wasn't it ALL replaced?-Crew threw gutter guards on the ground in piles when removed and then hacked apart and installed extremely poorly. I requested they put on the patio so I could store in garage. Request was ignored. -Siding drilled through without asking if that was okay. Then siding was replaced and product has changed slightly so there is now a noticeable difference. -Siding installed on southwest wall of house not secured properly. Had to request for someone to come back twice to move pieces so they would lock into each other correctly.-Repeatedly told me I was wrong about how the north side of my garage looked which I have clear record of in the side by side photo. A nail and bulge were not there when the sales person walked the property but appeared after the roof was replaced. I was repeatedly told there was no way BB Roofing would have done it. -I was rudely questioned, "Why are you upset?" when walking the extremely poor gutter installation and after being told I was wrong about the north side of my garage. It was a complete gaslighting situation where they treated me like I was crazy woman. How would I possibly know what an area of my house looked like that I see everyday. . .-After gutters were replaced a second time, the area that goes under the southwest side roof overhang was cut too low.-I lost a lot of time as well as had to rearrange my work schedule to make sure I could be home for the extra visits. Numerous phone calls, emails and texts to follow up to make sure the work on my home was completed correctly, again taking up more of my time.-I followed the salesperson directions to move and store items on my two patios and on the deck to avoid damage which left me unable to enjoy my outdoor space. I was mocked by the owner, Blaine, in regards to following these directions which again was extremely unprofessional. Is this how you would like to be treated at your home? I chose BB Roofing because of their involvement with IREM, a referral from a colleague's insurance agent and after reading reviews. I did not anticipate how poorly I would be treated or how poor the initial quality of work would be. I am still very concerned with the roof since it was the same crew who did the incompetent gutter install.It pains me that I paid money to a company with an owner who behaves like Blaine. I signed a contract for a professional replacement with a company that states, "Our process is easy and pain free". I did not receive an experience that was easy and pain free. Due to the all of the issues and extra time I had to spend ensuring the work was completed professionally, I requested a credit on my final payment due to the awful experience and was denied.
Aug 18th, 2022

Mar 28th, 2021