Johnson Fitness & Wellness Store (formerly 2nd Wind Exercise Equipment)

Frank Vrba _{on Google}

Nov 11th, 2021

Really nice store, Jesse is a very engaging and knowledgeable manager. Fun place to do business.

Private Reviewer _{on Google}

Dec 8th, 2020

I first visited this store just to look around and see what options they had. I was pleased with the wide variety of choices ranging from treadmills, ellipticals, row machines, weight training machines stair climber and more. The gentleman I spoke with was great. I am fairly certain his name was Andrew. He was very knowledgeable and we had a great chat about the various machines, pros and cons, etc.
All-in-all, when the time is right I hope to get my next machine from Andrew.

J K (Marshal Keleven) _{on Google}

Dec 3rd, 2021

Jesse and his team at Johnson Fitness were amazing to work with while we narrowed down the equipment we needed for our home gym. Their wide selection of quality brands were all set up to try which offered plenty to choose from with better options than other stores Ive seen. His depth of knowledge of on each piece of equipment was unparalleled and allowed my wife and I to make an informed choice. Top that with a solid customer service experience throughout the purchasing process and after made my shopping experience the best customer service Ive seen in years. He bent over backwards to ensure I had everything we needed and his team made sure our equipment was perfect and right for us.
Thank you Jesse and we will definitely be coming back!

Natalie Kovar _{on Google}

Feb 5th, 2021

I have to say how happy I am with my experience at Johnson F&W due to the GREAT customer service from Jesse Kinney! I bought a new Echelon Ex5-S bike a month or so ago. I ordered it and received it earlier than expected which was nice. Secondly, in the set up process - the tablet w/bike crashed due to a new update needed. I tried everything to fix it - didn't work. Customer Service w/Echelon was non-responsive to Jesse & myself for 2 weeks. Jesse made sure that I had a tablet to use so he gave me the JFW demo tablet until mine was fixed. Echelon sent a file via email which required me to get a SIM card. He personally went out & bought the SIM card needed that Echelon requested to download the zip FIX file. Mind you- COVID-19 started and everything was closed but Jesse went out of his way on numerous occasions to help me regardless. I would buy ANY Fitness equipment from Jesse @Johnson F&W. He does the RIGHT thing and was very personable in the process. I LOVE my bike and am very happy with my purchase! Grateful for such amazing service at a difficult time in our economy!

Robin ZAGURSKI _{on Google}

Oct 10th, 2020

I ordered an elliptical from them on October 23. They told me it would be in in four to six weeks. I didnt hear anything from them, so I called them on November 28 and they told me that it would be another 2 to 3 weeks. Again, I didnt hear anything from them so I called them on December 18 and they told me that it would not be in until the end of January. I understand that there are delays in shipping during the pandemic, however they never once reached out to me to give me an update. When I looked on the website for the manufacturer, it said that model was sold out. When I asked Johnson fitness about that they said theres was reserved since they had already put the order in. I really didnt feel like I could believe them about that and I canceled the order.