Auto Station
-
13209 Q St
Omaha, NE 68137 - 402-896-5800
Hours
Chamber Rating
-
John Murnane
Jess, Dillon, Lance and team have always been top notch! No crazy upsells, just good, honest people who care about you and your automobiles.
Mar 18th, 2024 -
Mark Kemmerer
Jan 17th, 2024 -
Noelle S
My husband and I have brought our vehicles here on numerous occasions and they're always friendly, honest and helpful. They give information about potential maintenance or future concerns without selling you anything you don't need. It seems like they genuinely care and are well- liked by clients and other related businesses (my tow truck driver loves Auto Station, too).
Jan 13th, 2024 -
Steven Lucas
They are great and honest
Dec 31st, 2023 -
Melissa Hamilton
If I could give them zero stars I would. The shop was 1.5 days behind when the vehicle was dropped off. Snowstorm hit, then it was a week behind, ended up being TWO weeks behind. Zero communication from the shop without us having to reach out, sometimes several times a day. Part not ordered on time. Part not put on truck the day it arrived or the day after it arrived. They didn't replace the part until they knew we were coming to get the truck repaired or not. Made some song and dance about the vehicle not being driveable. As far as we can tell, the engine was never engaged during the 2 weeks they had it. I do not know how they came to that decision without an attempt to drive it. Truck was dead when we went to get it. My husband spoke to the owner the day after we picked it up. He had no knowledge of any of the issues we had, nor was he aware that the interlock device was used at all, which confirmed that they never started it to decide whether or not it was driveable. Truck needed a jump to get off the site. Doubted it was started at any point while it was on their property. Truck wasn't driveable to get the 150 feet to their garage but apparently it was completely driveable for my husband to drive it home. Husband barely made it a mile down the road and he parked it. It was towed to a different shop the next morning. Worst customer service experience at a mechanics shop ever. Save your money and your time and do not go there.
Feb 8th, 2024
Contact Info
- 402-896-5800
Questions & Answers
Q What is the phone number for Auto Station?
A The phone number for Auto Station is: 402-896-5800.
Q Where is Auto Station located?
A Auto Station is located at 13209 Q St, Omaha, NE 68137
Q What is the internet address for Auto Station?
A The website (URL) for Auto Station is: https://www.autostationomaha.com/
Q How big is Auto Station?
A Auto Station employs approximately 20+ people.
Q What days are Auto Station open?
A Auto Station is open:
Friday: 7:30 AM - 6:00 PM
Saturday: 8:00 AM - 4:00 PM
Sunday: Closed
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Q How is Auto Station rated?
A Auto Station has a 4.7 Star Rating from 284 reviewers.
Hours
Related Categories
Ratings and Reviews
Auto Station
Overall Rating
Overall Rating
( 284 Reviews )John Murnane on Google
Jess, Dillon, Lance and team have always been top notch! No crazy upsells, just good, honest people who care about you and your automobiles.
Mark Kemmerer on Google
Noelle S on Google
My husband and I have brought our vehicles here on numerous occasions and they're always friendly, honest and helpful. They give information about potential maintenance or future concerns without selling you anything you don't need. It seems like they genuinely care and are well- liked by clients and other related businesses (my tow truck driver loves Auto Station, too).
Steven Lucas on Google
They are great and honest
Melissa Hamilton on Google
If I could give them zero stars I would. The shop was 1.5 days behind when the vehicle was dropped off. Snowstorm hit, then it was a week behind, ended up being TWO weeks behind. Zero communication from the shop without us having to reach out, sometimes several times a day. Part not ordered on time. Part not put on truck the day it arrived or the day after it arrived. They didn't replace the part until they knew we were coming to get the truck repaired or not. Made some song and dance about the vehicle not being driveable. As far as we can tell, the engine was never engaged during the 2 weeks they had it. I do not know how they came to that decision without an attempt to drive it. Truck was dead when we went to get it. My husband spoke to the owner the day after we picked it up. He had no knowledge of any of the issues we had, nor was he aware that the interlock device was used at all, which confirmed that they never started it to decide whether or not it was driveable. Truck needed a jump to get off the site. Doubted it was started at any point while it was on their property. Truck wasn't driveable to get the 150 feet to their garage but apparently it was completely driveable for my husband to drive it home. Husband barely made it a mile down the road and he parked it. It was towed to a different shop the next morning. Worst customer service experience at a mechanics shop ever. Save your money and your time and do not go there.
Overall Rating
Overall Rating
( 284 Reviews )Write a Review
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