Sears Hometown Store
-
601 E Francis St #2
North Platte, NE 69101
Chamber Rating
-
Ashley Hays
Dec 30th, 2019 -
Lisa Ehlers
Dec 21st, 2019 -
Valley Tx
Great group of people! Very knowledgeable and very helpful!
Oct 21st, 2019 -
Roger Yates
Oct 21st, 2019 -
Roger Engelbart
I need to radically change my review since the ownership of this store has changed hands. Since the change, the customer care in this store has become nonexistent. I am currently Waiting over FOUR MONTHS for an online order, yet I received an email over three months ago saying that it had arrived. I have another order THREE MONTHS old(again an email two months ago saying it had arrived). I have spoken with the manager, Lionel, about it SEVERAL times with NO RESOLUTION. I have left my phone number for him to contact me EVERY WEEK for the last month and have yet to hear from him. Today I encountered the SAME Issue. I have heard NO update and not even a plan to get it resolved. I will NO LONGER BE USING THIS LOCATION. I will instead drive 100 miles to the Kearney if I ever purchase from Sears in the future. BE AWARE THAT THE LACK OF CUSTOMER CARE AT THIS STORE SHOCKINGLY ABSENT!
Oct 13th, 2019
About
Sears Hometown Store
Sears Hometown Store in North Platte, NE is the local destination for major appliances including washers, dryers, refrigerators, dishwashers, and more! Also shop home goods including vacuums, hardware, and electronic needs, as well as a great selection of lawn & garden products including tractors, snow-blowers and mowers.
Contact Info
Payment Methods
- Cash
Questions & Answers
Q Where is Sears Hometown Store located?
A Sears Hometown Store is located at 601 E Francis St #2, North Platte, NE 69101
Q How big is Sears Hometown Store?
A Sears Hometown Store employs approximately 20+ people.
Q How is Sears Hometown Store rated?
A Sears Hometown Store has a 4.2 Star Rating from 51 reviewers.
Ratings and Reviews
Sears Hometown Store
Overall Rating
Overall Rating
( 51 Reviews )Ashley Hays on Google
Lisa Ehlers on Google
Valley Tx on Google
Great group of people! Very knowledgeable and very helpful!
Roger Yates on Google
Roger Engelbart on Google
I need to radically change my review since the ownership of this store has changed hands. Since the change, the customer care in this store has become nonexistent. I am currently Waiting over FOUR MONTHS for an online order, yet I received an email over three months ago saying that it had arrived. I have another order THREE MONTHS old(again an email two months ago saying it had arrived). I have spoken with the manager, Lionel, about it SEVERAL times with NO RESOLUTION. I have left my phone number for him to contact me EVERY WEEK for the last month and have yet to hear from him. Today I encountered the SAME Issue. I have heard NO update and not even a plan to get it resolved. I will NO LONGER BE USING THIS LOCATION. I will instead drive 100 miles to the Kearney if I ever purchase from Sears in the future. BE AWARE THAT THE LACK OF CUSTOMER CARE AT THIS STORE SHOCKINGLY ABSENT!
Overall Rating
Overall Rating
( 51 Reviews )Write a Review
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