CHI Health Clinic Southwest

Dr. Klaum or however you spell his name likes to lie to other health care providers to make himself look better. after canceling every appointment we made besides me canceling one (which i have proof of his cancellation of every other appointment) he decided to go to my main health care provider and tell them that ive been canceling all the appointments and he only canceled one. this place is very immature and i would highly recommend NOT coming to this office. itll be a waste of time.
Mar 29th, 2022

Has the worst management. They dont know how to manage their medical codes and generate bills. There are many discrepancies in their services and billing. Highly recommend to avoid them.
Mar 8th, 2022

This office has the worst billing processes. I went through an immigration physical. The doctor was good but the management of bills is extremely vague and troublesome. They say that lab work will be covered but when it comes to billing, it is not covered. When trying to resolve the issue, the insurance company says that the issue is coding but no one in their billing office is even willing to consider the issue and try resolve it.
Feb 22nd, 2022

Feb 22nd, 2022

My husband and I needed to undergo immigration medical exams, so we called their clinic. They said the cost for each of us would include 2 parts: a physical exam conducted by the doctor (doctor visit), and lab work. They said the cost for the doctor visit would be $280 per person and wouldn't be covered by insurance, and we would need to pay it at our appointment. We scheduled an appointment and they told us to bring our insurance cards when we went for our appointment. So we went for our appointment and paid $560 for the doctor visit. They asked for our insurance cards and made copies. The doctor conducted physical exams and we had lab work at their clinic. A few days later we received EOBs from the insurance company. One of my EOBs shows the clinic charged the insurance company $280 for "Medical examination". Another EOB of mine shows the clinic charged $481 for my lab work! One of my husband's EOBs shows the clinic also charged the insurance company $280 for "Medical examination". Another EOB of his shows the clinic charged $572 for his lab work! Our insurance doesn't cover any of these costs. A few days later we received bills from the clinic. Yep, $481 + $572 = $1053! For our lab work! We googled and found the cost for clinics to do lab work like this (lab work for immigration medical exams) is about $50 to $70 per person, but the clinic charged us $1053, which is ridiculously expensive! They are ripping us off!
Feb 10th, 2022