Wells Fargo Advisors
-
747 N BURLINGTON AVE
HASTINGS, Nebraska 68901 - (402) 463-3131
Chamber Rating
-
C C
Wells Fargo was not cooperative with me. I had a financial aid check from my online college classes that needed to be cashed. I do not have an account with the bank, but the check was from Wells Fargo. In the past, I have cashed 2 separate financial aid checks at the drive-thru with no problem, as long as I gave them the proper identification. That was not the case this time. They would not let me cash the check at the drive-thru, despite being the exact same circumstances as my previous transactions. I even offered to take my identification up to the drive-thru window and get out of the car to show them it was me, but they still refused and told me that I needed to go inside. The reason for this refusal was that they lifted some Covid restrictions in their lobby. The pandemic is still raging on regardless of these lifted restrictions. I was concerned about going in because I have restrictive lung disease, and I wanted to limit my exposure to other people right now. They were still insistent on me going into the bank despite my concerns. It wasn't like there was a mask requirement in the lobby either. There were a number of people walking in without masks, so it would still be a risk going in. I drove a 2 1/2 hour round trip to get the check cashed, so it was upsetting to have them be so inflexible. They should try to be more cooperative with people who are needing their services. I'm very disappointed in this Wells Fargo bank, and after this negative experience, I would not even consider being one of their customers.
Feb 7th, 2022 -
Sonia Chase
Horrible phone system, long waits and then it hung up upon me! Tried to call locally twice and no answer! Really need to review their customer service!!!
Oct 23rd, 2021 -
Huyen
if I could give them a minus star I would without being hesitate,. Worst customers services
Mar 25th, 2021 -
Marsha Nelson
When trying to cash a check from First National Bank Omaha, from my son through their on line bill pay service, I was told that the check was not on the usual paper and they thought it was a fake. I was asked who the check was from, what it was for, none of which was anyones business but mine. After being a customer for 40 years at this bank, I resent being called a cheat. I asked twice to have them call FNBO to verify the check. Not sure if they did or not but after quite a wait I got my money. I had more than enough money in my accounts that they could have gotten their money back. Wondering if it isnt time to change banks.
Jul 12th, 2020 -
Candace Thompson Walton
Always good people. But what public serving business can open at 9a and expect me to be able to use their service. I work!
Feb 27th, 2020
Contact Info
- (402) 463-3131
Services
- Retirement Planning
- Investment Advice
- Wealth Management Strategies
- Financial Advice
Questions & Answers
Q What is the phone number for Wells Fargo Advisors?
A The phone number for Wells Fargo Advisors is: (402) 463-3131.
Q Where is Wells Fargo Advisors located?
A Wells Fargo Advisors is located at 747 N BURLINGTON AVE, HASTINGS, Nebraska 68901
Q How is Wells Fargo Advisors rated?
A Wells Fargo Advisors has a 2.5 Star Rating from 11 reviewers.
Ratings and Reviews
Wells Fargo Advisors
Overall Rating
Overall Rating
( 11 Reviews )C C on Google
Wells Fargo was not cooperative with me. I had a financial aid check from my online college classes that needed to be cashed. I do not have an account with the bank, but the check was from Wells Fargo. In the past, I have cashed 2 separate financial aid checks at the drive-thru with no problem, as long as I gave them the proper identification. That was not the case this time. They would not let me cash the check at the drive-thru, despite being the exact same circumstances as my previous transactions. I even offered to take my identification up to the drive-thru window and get out of the car to show them it was me, but they still refused and told me that I needed to go inside. The reason for this refusal was that they lifted some Covid restrictions in their lobby. The pandemic is still raging on regardless of these lifted restrictions. I was concerned about going in because I have restrictive lung disease, and I wanted to limit my exposure to other people right now. They were still insistent on me going into the bank despite my concerns. It wasn't like there was a mask requirement in the lobby either. There were a number of people walking in without masks, so it would still be a risk going in. I drove a 2 1/2 hour round trip to get the check cashed, so it was upsetting to have them be so inflexible. They should try to be more cooperative with people who are needing their services. I'm very disappointed in this Wells Fargo bank, and after this negative experience, I would not even consider being one of their customers.
Sonia Chase on Google
Horrible phone system, long waits and then it hung up upon me! Tried to call locally twice and no answer! Really need to review their customer service!!!
Huyen on Google
if I could give them a minus star I would without being hesitate,. Worst customers services
Marsha Nelson on Google
When trying to cash a check from First National Bank Omaha, from my son through their on line bill pay service, I was told that the check was not on the usual paper and they thought it was a fake. I was asked who the check was from, what it was for, none of which was anyones business but mine. After being a customer for 40 years at this bank, I resent being called a cheat. I asked twice to have them call FNBO to verify the check. Not sure if they did or not but after quite a wait I got my money. I had more than enough money in my accounts that they could have gotten their money back. Wondering if it isnt time to change banks.
Candace Thompson Walton on Google
Always good people. But what public serving business can open at 9a and expect me to be able to use their service. I work!
Overall Rating
Overall Rating
( 11 Reviews )Write a Review
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