Bessler Family Eye Care

Worst customer service. Made a appointment for my Son to be seen. He went to the appointment and they wouldn’t even see him tell we paid for it. With covid they don’t let anyone go in with them so What 18 year old is going to have $264 on them. They could of told us when we made the appointment or when I called and check the time of the appointment and nothing was said. If that’s your policy then tell people when they make the appointments.
Feb 13th, 2021

I needed copy’s of my daughters and I prescription due to losing our glasses,have been trying for days to beg numerous office staff to email them to me. Then told they would get to it as soon as they could. Now today I call once again and no answer! Horrible customer service!
Jul 15th, 2020

Dec 15th, 2019

Great Doctor, but worst customer service. My daughter had an eye exam way before Christmas, she picked the frames, but no one took measurements, so on Jan 3rd called office for glasses- NO ONE ordered them...now she needs to go back for measurements and place her order. They had no answers for any of my questions, very annoying....
Dec 10th, 2019

They stole my money...ordered my granddaughters eye glasses and paid for them in full...Never recieved my granddaughters glasses and was refused a refund!!! Worse Customer Service Ever!!!!!
Jul 11th, 2018