Aspen Meadows Healthcare

Sep 10th, 2021

Sep 9th, 2021

I do not recommend Aspen Meadows AT ALL! Do not send your loved ones there! They have done nothing but treat my mom like she is in jail. She is in there for rehab and they refuse to let her out of her room. They have not given her a shower (she has had to wash herself in her own sink), no one has washed her clothes so I had to pick them up and wash them, they didn't provide a walker when she got there until I complained about it (when she did get one it was covered in blood that she had to clean off), she is not allowed to use the exercise room or walk outside of her room (even wearing a mask), not to mention they don't even have rehab on the weekends, she had has to change her own bed, she is not allowed visitors unless you make an appointment (to which it has been impossible to do so. No one answers the phone nor do they return messages left) and when they can "allow" her to have visitors no touching, 6ft apart, with mask. All because she isn't vaccinated! I am beyond disgusted with this place!
Sep 3rd, 2021

The care is substandard because they do not have enough staff. Often there is 1 nurse and 2 CNA to take care of almost 70 patients. The CNA themselves often voice frustration that there is never enough staff. The food is not great. Dietary allergies and requests are often not honored. I also believe their isolation techniques are sub standard. It is my opinion that is what caused the recent outbreak of Covid -19 at the facility at the end of 2020. I would not choose this facility for a family until their management team can decide staff are valuable and needed at this facility. The facility responded to my review with the statement below from the "owner"... That was an insincere reply just to make Google readers think they are doing something about the issues. They are not. I called the number it is not the "owner" It was one of the nurses stations at Aspen Meadows. The nurse had no idea, obviously. She transferred me to the Social Services Director who did not answer. Once again smoke and mirrors from Aspen Meadows. I would never go back and I would never allow any of my family to go there.
Aug 31st, 2021

The meals were very good. There was not enough staff so wait times were long, sometimes the wait was so long I could not get to the bathroom in time. I was 4 days post knee replacement. I was given a child size walker, and there was no one to even extend the height. I was told.someone would have to get to it "tomorrow". My kids brought me my walker from home. There was no one available to walk with me in the hallway. So I had to walk without anyone even nearby. There were problems getting medications because they come fromplace else and sometimes were not available. I could reccomend this center to anyone. The staff was very kind, but stretched. Way too thin.
Jul 30th, 2021