Webster Groves Parks and Recreation

cosmic skates are just YASSSSSSSSS
Feb 13th, 2022

The people that run the parks and rec department are extremely incompetent! Took tennis lessons which got cancelled twice and I had to be the one to request a refund. Took 3 months to finally get my refund after calling and emailing several times. When the refund arrived, it was short money. Will never do lessons here again. The tennis instructors weren't any good either. There was a new instructor every week and they would just start over with the basics, so every week was the same lesson just with a new person.
Jan 30th, 2022

Dec 19th, 2021

One of the worst customer service experiences Ive ever had. I was signed up for tennis lessons and the instructors are just young teenage boys. The class was cancelled twice due to weather. The first time they emailed us a hour before the class to cancel, the second time they did not send out an email at all. We showed up and there was no one around and an employee said it was probably cancelled. After that, I decided to be done with the class and requested a refund. It took 3 months to receive the refund. My sister and I had to call and email more times than we can count to get a hold of someone and ask for the status of the refund. After a couple of months my sister finally received her refund and I did not so I had to email the parks and rec superintendent to ask about mine. After hearing no update for a week, I had to email her again and finally after her blaming other employees multiple times, she said the check was sent out a month after my sisters. Not to mention both checks were short money.
Nov 22nd, 2021

Numbers are down hospitalizations are down and you guys are following the political football, seriously?
Oct 20th, 2021