Dippel Plumbing & Heating Co.

They were able to open a drain that Roto-Rooter gave up on. The technician was extremely polite, and worked until the problem was solved. Very happy.
Jul 2nd, 2014

I REALLY wanted to like these guys. I had seen the trucks around my house when I lived in S. City and wanted to support a family owned business. It was a Sunday afternoon, the week before Christmas.... seriously the best time to have a plumbing issue. That being said, it's a rental property and I'm in LA so I was expecting to pay out nose for it. I called and the guy was very up front, $165/hour with a two hour minimum. Pretty standard for an emergency call. It sucks to pay this to snake a drain, but it's the price you pay, no biggie. Tenants called and said they were there within an hour and had it fixed in 45 minutes. AWESOME! Until a month later the credit card bill comes and I'm charged for over two hours. Whiskey Tango Foxtrot!?!? I've now requested the signed work order twice and of course they can't produce it. What the hell? I mean, here's the deal.... isn't a guy who lives in Los Angeles with a bunch of rental houses potentially an ideal customer? It just sucks because I champion the little local guy, it's what makes St. Louis amazing. But it will be the last time I use these guys so I hope the extra 60 bucks was worth it to 'em.
Dec 12th, 2014