Superior Security Iron Co

I contacted Superior Security Iron Co. because I needed help fast! A metal handrail on a house that I'm selling was loose and needed to be secured before the closing date. Gary gave me a spot-on estimate over the phone. He came by the next day and took the railing to his shop. He repaired, painted and added feet to it. He brought it back the next day and screwed it down into the concrete steps. All of this was done within 24 hours. Other reviewers have mentioned that the customer service over the phone is not so great with this company. Well, if you're looking for quick, professional service done the right way, sometimes you have to overlook perceptions and invest in quality workmanship. I'm very pleased with the service I received and will be using this company again for other projects.
Oct 15th, 2019

They came out quickly and did a great job. They have installed AC cages at six different locations. Great to work with!
Jul 2nd, 2019

The owner very bad customer service very rude. Gave 2 stars because he was prompt with His turn around to meet install schedule and his labor worker seemed good... but the owner not so much . Had to request to fix misdrilled holes. Asked for a warranty on materials and workmanship. Initially he said No he reluctantly agteed to 30 days One window guard warped and the cost was over priced but I can say the guy that did the physical labor was good. I was referred by a previous customer but years back maybe this was a new owner. Live and learn.. wont go back.
Apr 23rd, 2019

Great work..No messing around just straight to the business..Had decorative security bars put on my basement windows several years ago..Completely satisfied
Feb 22nd, 2018

Bad attitude, poor customer service, talk to people with no respect!
Nov 19th, 2017