Total Comfort Group LLC

Two HVAC companies came in with their fancy uniforms - took a quick look around the house and then slapped down huge quotes to fix our air conditioning. Brian and his guys came in - looked at the situation, gave us two or three different options, and we ended up with something that works just perfectly - for much less money. His work has lasted for years - and we have never been happier with our air-conditioning. If you want a real professional who cannot only tear down these air conditioning units and build them up by hand - but somebody who really wants to make you happy and comfortable - called Brian. Or you will just be wasting money on some company's fancy uniforms.
Oct 6th, 2019

I had Brian come and put some coolant in my AC last summer, and exactly 1 year later it needed it again. Brian came out and looked at it, and determined the A Coil was leaking the coolant. He was able to get a replacement A Coil under Warranty, and came out and replaced the old one. He's very friendly and personable, and was more than happy to educate me regarding the system throughout the process. I wish more Service folks were like Brian.
Sep 4th, 2018

I called Total Comfort (Brian) to repair my AC condenser unit yesterday.. he arrived on time and had the unit repaired in about 1/2 hr. He replaced a capacitor.. I was a bit shocked at the replacement's cost at $245 but he said it had a 5yr warranty and they were expensive, Total bill for less than 1 hr was $330. I just looked up the capacitor and they sell for $80 at HD... he's more than likely paying $50, IMHO that is an excessive markup and I feel a bit taken... would I use Total Comfort in the future.... yes ... but I do feel a bit milked! Seems hard these days to find a company that doesn't try to milk you for every red cent :( I knocked a star off for the excessive parts markup, and hopefully they read this and give the next customer a break. More than likely anyone you call will do the same thing and he was here quickly and got the job done.
Apr 12th, 2018

Total Comfort Group came out to fix my AC unit in May. The service man(Brian) arrived on time and quickly identified the problem in the outside unit. He brought me out to show me the failed part and show me the outside coils and was very up front with the costs to repair. I was slightly embarrassed as to how dirty the outside unit was and opted for the Platinum Maintenance he claimed would help prevent anything like this in the future. After he cleaned the unit and replaced the failed part my Ac unit was back up and running. He claimed I did not need any refrigerant and that everything else with my unit was running great. With the Platinum agreement they will be back in the fall to check out the furnace and make sure its running well also. I was very impressed by the knowledge of Brian and I like doing business with local family run businesses. I look forward to our meeting in the fall. Thanks again.
Nov 13th, 2016