Ozark Nursing & Care Center

My mother-in-law was in ONCC for almost 4 yrs. She recently passed away at age 91. From the get go she had excellent care even when dementia became worse. They called us often to see if she had an item that she insisted was lost. In all cases she was confused and we had the missing items. They were patient at times I'm sure it was difficult to be patient. Once she called us on the phone to say she needed help. She had fallen out of bed. Workers came in not knowing I could hear all conversations. They were so sweet and kind lifting her up and joked that she needed to pick a better place to sit down in the future. They kept us informed during covid. Never entered that I didn't see smiling faces.
Apr 11th, 2022

My grandma says she is being abused but is scared to report it.
Dec 4th, 2021

This facility is the worst. They want submission. If you cant handle the job and have low standards, youll fit in well. They have paid employees to submit glowing reviews. Dont fall for it.
May 9th, 2021

Iv worked here 7 years next week. I absolutely love the facility as well as all my coworkers
Apr 22nd, 2021

I put my mom here for 5-day respite care through Hospice. Her experience was horrible. She they forced her to take meds she did not want and one of the nurse's told her that I told them to crunch them up and put them in her food if necessary but make sure she takes them. That is a lie. She was feeling anxious the day she went so the nurse ordered a low dose of Xanax for her to take if she wanted it. They included in her meds and lied about what they were and ended up giving her a double dose of it the first night. She was so out of it the next day that she doesn't even remember having a bowel accident in her pants. I was going through her dirty clothes when we go home and they didn't even bag the pants separately or rinse them out. There were more Xanax missing than any other meds. She was supposed to get Restasis eye drops twice a day. They put them in once during her entire stay. The Restasis and Zofran were missing from her meds when we got home so I called the facility. They can't find them. I am waiting for a call back from Mindy, D.O. of Nursing, to see what will be done about that. My mom will never see the inside of this facility again.
Jul 18th, 2021