Sears Optical

I will never go to this place again. I had Aetna vision and wanted an eye exam and a pair of glasses. I spoke to a black man that was sitting at the desk. I asked if I could have my pupil distance written on my prescription and he said no that it was against the law. This is not true. I then told him the frame size I needed and he insisted that he could adjust 140 earpiece. I take a 150 and do not want straight ear piece he was trying to sell me.
Oct 22nd, 2019

Thank You
Oct 16th, 2019

Apr 24th, 2019

Had great experience. Courtney was awesome. Meade the experience great!!!!!! I LOVE MY GLASSES! THANK YOU
Sep 22nd, 2018

One Star only because the actual eye appointment was great, but that was only 30 minutes of my time! From there on the experience has been horrendous! I had my eye appointment clear back in mid-March. I have 2 different contact lens prescriptions due to astigmatism. My first set of boxes for the regular lenses took a month to come in. As of June 1st, several phone calls and 2 supposed re-orders, I am STILL WAITING for my Toric lenses to come in. I only went to Sears because of my insurance and the other place I preferred (Lenscrafters) had a month wait just for an appointment. As long as I've waited for Sears to get their act together, I could've already been taken care of or ordered myself from 1-800 Contacts.
Aug 24th, 2018