America's Best Contacts & Eyeglasses

I was required to make an appointment in order to be seen. I arrived 15 minutes early in order to check in. It took 15 minutes for them to check in 2 people in front of me. When I finally was able to check in, I was told there were 3 people in front of me and I would have at least another 30 minute wait. Why have people make an appointment if they were just going to take people in the order they got checked in?
Apr 21st, 2022

Apr 16th, 2022

Apr 3rd, 2022

Horrible customer service ! They answer quick for appts and to get your money for glasses . But once your appt is over and your gone there customer service sucks ! On hold for 20-30 mins is un acceptable.. get more PROFESSIONAL help if need be.
Mar 28th, 2022

I have been a customer for about 30 years and Shannon Deitch, the optometrist provided me with the best customer service and the best script I ever had. I actually was able to see the 20/20 on the bottom row. The entire staff was awesome. Shout out to Cezar for being able to look up my plan from another location which saved me over $100. Thank you so much.
Mar 19th, 2022