Madison Avenue Psychological

Andrew M _{on Google}

Mar 9th, 2022

I was referred to this business, but one phone call with the scheduling assistant and I will not be utilizing their services. The person I spoke to was rude and condescending - which is bad in any case, but in the mental health field is unacceptable. Also, have a contact form on your website so things can be addressed directly rather than through Google reviews.

Jason P _{on Google}

Feb 26th, 2021

With anything 'psychological', you tend to see only the bad stuff. Contrary to some of these reviews, they do have set policies on call-backs and reliable scheduling. I've known a few others who have been treated at one of their locations and did well also.

Taylor Sifford _{on Google}

Jan 25th, 2021

Horrible. I scheduled 2 times over the past 2 years with Aaron Henderson and he cancelled both appointments because of "emergencies". Ok fine, I let them go and just moved on each time.
Then I call back a few months later to try again and they call me back saying that I was a no show to the first 2 attempts and this is my last chance to show up.
Completely false. Done trying with this terribly run place.

Justin Thibault _{on Google}

Apr 30th, 2020

HORRIBLE service!! would never recommend Madison avenue or even worse specifically MARNI SHRUM to ANYONE!! EVER!! The way she handles her business is completely unprofessional. I would confidently say she has a cancel rate of AT LEAST 50%. That's at least 50% of the time that she would cancel my appointment! And at time with only hours notice! If i cancel there was fee, but was then any compensation when she canceled? Of course not! People go to a psychological professional to get help, not to have half there appointments canceled on short notice!
AAANNNDDDD! On top of that! when we finally got sick of it and stopped going she sends a bill for balance due, which I'm okay with, she did perform services so i understand there is a bill due, but she was told to send it to collections and we would pay it when we financially could! and she went through and started charging any card shed ever been given until one went through!
MARNI SHRUM was a terrible therapist, and very unprofessional! I would never recommend her or Madison Avenue to anyone! Stay away, find a real prefessional!