Holiday Inn Express & Suites Kansas City-Grandview, an IHG Hotel

Exceptionally maintained and inviting, this hotel exceeded our expectations. The thoughtful inclusion of both soft and firm pillows in each room ensured a restful night's sleep. The room's adjustable thermostat maintained a perfect temperature, complemented by blackout shades for undisturbed sleep-ins. Despite our brief stay, we thoroughly enjoyed the tranquility of our non-highway-facing room. The pool was a hit with the kids, boasting a depth (5ft on deep end) suitable for older children and sparking their excitement. Breakfast offered a satisfying array of options, with the pancake machine being a particular highlight. When we needed to utilize the laundry facilities, we found them impeccably clean ($4 per wash or dry) Furthermore, the attentive staff promptly provided extra towels upon request, adding to the overall exceptional experience. I definitely plan to stay here again on my future trips passing through Kansas City. Rooms: The thoughtful inclusion of both soft and firm pillows in each room ensured a restful night's sleep. The room's adjustable thermostat maintained a perfect temperature, complemented by blackout shades for undisturbed sleep-ins. Despite our brief stay, we thoroughly enjoyed the tranquility of our non-highway-facing room.
Apr 9th, 2024

The front desk should probably have someone who speaks English? It is a custom service position. Im not impressed with the service I received and he didnt understand simple instructions my group required while checking in.
Mar 27th, 2024

Always satisfied with the service & staff!
Mar 18th, 2024

Mar 8th, 2024

Feont desk personnel are rude and extremely unfriendly. Will never stay there again.
Feb 20th, 2024