TownePlace Suites by Marriott St. Louis Fenton

To follow-up on my previous review! I need management to contact me, I need my money back! I could have slept in my car with better service!
May 21st, 2022

Smells like smoke, room was worn out, old creaky bed. Come on Marriott you are better than this!
May 12th, 2022

Making improvements slowly but surely.
Apr 19th, 2022

Only good things were friendly front desk person only at check in and comfortable bed. Place is filthy, bad odor in hallway and grounds are unkept. Disappointed for a Marriott.
Apr 1st, 2022

I made a reservation for the Fairfield next door. When I arrived a sign directed me to the TownePlace Suites next door. While they were able to find my reservation with the confirmation number, they didn't have a room for me. Luckily there was one left at the TownePlace. Maybe not so lucky. Staff was friendly but less than professional. I expressed my concerns for the guy that got in his car to sleep as I was unloading mine. "Oh, it's okay. I checked them in...they probably had a fight." I finally got to my room to find the thinnest walls in a less than well kept room. Our neighbor's TV might as well have been next to our bed. Staff was not interested in assisting so I listened to their TV show until 2:00am. Fortunately for me, they were also up with the puppy and kids at 6:00am. The breakfast was decent.
Apr 25th, 2022