Cord Moving and Storage Company

(Not suggested for military move) Being that I wasnt there physically to see what was happening. I left notes on the doors to not pack whats inside the closets. Expect people I guess dont know how to read that and packed everything including the shelves that go the refrigerator to that house. Packers also didnt pack my curtains that was hanging up. Also left my house a mess, my in laws had to go back and clean up the mess that was made.
Jan 31st, 2024

Sep 16th, 2023

Jun 19th, 2023

I work there, what do you expect
Jan 7th, 2023

Where do I even begin, smh. This moving company is complete trash!! The military recommended this garbage of a moving company, and I should have read some reviews before even accepting to use them. 1. They came to look around at the items earlier than the time they told us, and expected us to drop what we were doing to accommodate them. It didnt help that the man who was a supervisor was cranky, complaining about how tired he was. 2. The last movers we used, had someone come and pack the stuff before actually loading them onto the truck, which was great because they wore gloves, and we were able to let them what they can pack, versus what we will take. Additionally, these movers came to load the truck the day before we left, which worked out perfect for us. Cord on the other hand wanted to rush and have 4 people pack and move all at once, so it was hard to actually tell them what to take and what to leave. They ended up packing so many things we didnt want them to take, and when we asked about the items, they suddenly have no clue where it is. They wore no gloves, so they were touching my newborns items with unclean hands. We gave them hand sanitizer, but because they kept coming in and out, it defeated the purpose. This is why it is much SMARTER to have someone come and pack 3. They told us they were coming at a certain time to pack and move, and yet again, they came much earlier and expected us to be up and ready to receive them. According to their policy, they only call you on the day of to let you know what time they will be arriving, which is mental because who doesnt want to mentally prepare for a bunch of strangers in their home, smh. 4. They came over a week before we were scheduled to arrive at the new base, so we were left in an empty house, with most of our things packed that we actually needed. It didnt help that they were talking about politics and other personal things, and Im like shut up and hurry up and go LOL. 5. Lastly, the worst possible thing any worker can do, is disregard their customers request, especially one as important as not using their personal bathroom. One of these incompetent and vile mistake of a human being, decided to disregard our request to not use our personal bathroom. Not only did this vile human defy us, they went as far as to take a number 2, and use our towel to wipe their disgusting hands. I literally had to throw out our toothbrushes, floss, q-tips, etc. because of this scum, and wash our bathroom from top to bottom, as well as our towels and washcloths, and change the bathroom mats and shower curtain. This is another level of disrespect because they were told to use the bathroom downstairs, and if I had time, I would go to their damn office in Dixon and raise hell. Pros: -Absolutely NONE Cons: -Doesnt give time of arrival, just shows up at your door at the crack of dawn -Hires unprofessional and incompetent people -The supervisor is an ignorant loser -It took 6 workers almost all day to pack and move a 3 bedroom house with very minimal furniture -And too much more to list, smh Overall, Cord is a sorry excuse of a business that is highly unprofessional, last minute, love to rush, hire any type of disgusting and incompetent person, that I would NEVER recommend, nor use if they were the only moving company left on earth. You all deserve ZERO stars for your trash service and disgusting workers!!
Mar 30th, 2023