hhgregg

Lenny I (Lenny) _{on Google}

Oct 15th, 2017

The service at time of sale was excellent. We got a great price on appliances. However, the logistics department seems to be disconnected from the sales department. Aside from delays due to lack of supply, there was constant miscommunication in that we were told appliances were all coming but only one of the 3 would show. And then only one of the 2 remaining would show. And on the last attempt, they showed up without the installation kit that we paid for. And then they told me they couldn't install the gas dryer due to copper pipes (vs black iron). So, I ended up hiring someone else to due the install. Granted, hhgregg made up for it by refunding some of our money which is why they're getting a 3 instead of a 1. They did put us through some stress as we did not have a washer dryer for weeks after moving into our home (but they did have our money), so for that and for being disorganized, they get a 3.

Jessie Requejo _{on Google}

Oct 13th, 2017

We went in to look at tvs the service was great and we ended up buying one that day.