Laird Clinic of Family Medicine

The only reason I give them 2 stars is because of Dr. Payne, her beside manner is great. The front staff on the other hand need adjustments. They are very rude and I will not be back because of that. They defiantly have an issue in the billing department as well.
Jul 26th, 2021

I have been to the office a few times and there have been good days and bad days for wait time. I can't remember his name but there was one doctor that didn't listen to me and just wanted to give prescriptions; it wasn't McKibben, maybe Edmondson or Hollister. McKibben is impossible to see on decent schedule. I recently went and was seen by the *NEW FEMALE DOCTOR*, who was very good. She listens and takes time to explain herself. Very thorough in diagnosis. She's the only reason the review is 3 star. I will update this if things change. On another note, it is a shameful thing when your family members (Edmondson) boost your Google review. Why not work hard at improving your business everyday?! Decrease wait time. Discover ways to update patient files with less effort. Learn. Improve. Send your employees and yourself to sensitivity training. Learn bedside manner! Do what you need to do for your customers. But don't let your family give you 5 stars. It's artificial and unethical.
Oct 13th, 2020

Husband cracked a rib. Told him to "tough it out" and sent him home. He got pneumonia 2 days later, we decided to go to a different facility where they actually treated him and LISTENED to him. They were nice, but acted like they really didn't care.
Nov 19th, 2019

Oct 8th, 2019

Jul 21st, 2019