Herrin-Gear INFINITI

Thank you immensely for your stellar 5-star review of our automotive service department at Herrin-Gear INFINITI! We're absolutely thrilled to hear that Tricia Glaze went above and beyond to ensure your utmost satisfaction as an Infiniti customer. Your glowing praise truly means the world to us, and we're deeply grateful for your recognition of Tricia's exceptional service. Rest assured, we'll pass along your kind words to Tricia and our entire team, as they continuously strive to provide nothing short of excellence in customer satisfaction. At Herrin-Gear INFINITI, we are dedicated to exceeding expectations and delivering top-notch service with every visit. Your trust and loyalty are incredibly valued, and we're honored to have earned your high praise. If there's anything else we can do to enhance your experience further, please don't hesitate to reach out. Thank you for choosing Herrin-Gear INFINITI, and we eagerly anticipate the opportunity to serve you again in the future!

We sincerely apologize for the disappointing experience you had with our automotive service department. Your feedback is incredibly valuable to us, and we deeply regret any inconvenience or frustration you may have encountered during your visit. It's disheartening to hear that we fell short of meeting your expectations and provided unsatisfactory service.We understand your concerns regarding the unexpected charges and the delay in diagnosing the problem with your vehicle. Rest assured, we take these matters very seriously and are committed to addressing them promptly to prevent similar issues from occurring in the future. We strive to maintain transparency in our pricing and ensure that our customers are fully informed about any potential charges before proceeding with service.We sincerely apologize for any miscommunication or inconvenience caused by the extended duration of your car's stay in our service department. We always aim to complete diagnostics and repairs in a timely manner while maintaining the highest standards of quality and thoroughness. However, it's clear that we failed to meet this standard during your visit, and for that, we extend our deepest apologies.We truly value your feedback and the opportunity to improve our services. Your satisfaction is our top priority, and we would appreciate the chance to make things right. If you would be willing to discuss your experience further or if there's anything we can do to address your concerns, please don't hesitate to contact us directly. We're committed to restoring your trust and confidence in our automotive service department.Once again, we apologize for any inconvenience or frustration you experienced, and we sincerely hope to have the opportunity to regain your trust in the future. Thank you for bringing this matter to our attention, and we appreciate your feedback as it helps us to continually improve our services.

Thank you for taking the time to rate your experience with our store. We appreciate your business and hope to see you again very soon!

Thank you for taking the time to rate your experience with our dealership. At Herrin-Gear it is our goal to be your number one choice for all things automotive. If any of our team can ever assist in anyway, please do not hesitate to reach out. We appreciate your business and look forward to seeing you again in the near future.

We're truly grateful for your 5-star rating for the automotive service department at Herrin-Gear INFINITI! Your satisfaction is our top priority, and we're thrilled to know that you had a positive experience with us. At Herrin-Gear INFINITI, we pride ourselves on delivering exceptional service and ensuring that your vehicle receives the care it deserves. Your feedback encourages us to maintain our high standards and continue providing excellent service to all our customers. Should you have any further automotive service needs or inquiries, please don't hesitate to reach out. Thank you for choosing Herrin-Gear INFINITI, and we eagerly anticipate serving you again in the future!