Gray-Daniels Collision Center

Oct 17th, 2021

Sep 24th, 2021

Oct 10th, 2020

Gray-Daniels Collision Center repaired my 2021 Nissan Rogue - I had extensive damage to the front-end after hitting a deer -at the direction of my insurance company it was taken to a repair shop in Pearl after the accident - I was told it could take from three to four months to repair because the Rogue was in production and the parts would be hard to get - I called Gray Daniels Collision and was told with their connection to Gray-Daniels Nissan it would be a much shorter period for repair - their representative, Johnny Champion worked closely with me and had my Rogue repaired within 4 weeks - I am completely satisfied with the repair - I would highly recommend Gray-Daniels Collision Center - I55 North, Jackson, Ms. Service: Body & Trim
Sep 27th, 2020

A tree fell on my car during an ice storm. The next day I requested it be towed to Gray Daniels, as it was where I’d not long before purchased the car. It was dropped off early Monday morning, as confirmed by my insurance adjuster, but I never heard from Gray Daniels. The following Monday I began leaving messages requesting an update, but was unable to get anyone to call me back until I called the dealership general manager the next day. Within minutes I got a call from the collision center manager, only to be told that no work had been done on my car. It still sat where it was dropped off, untouched. I expressed my displeasure, but was told all body shops operate with extended delays, that people generally called to schedule their body work rather than just having their wrecked car towed and dropped off. Two more weeks passed before I was able to pick up my vehicle. The work was done to my satisfaction, but because of the time it took to perform it and the failure of the collision center management to communicate with me in the manner I expect from a service provider, I will avoid using Gray Daniels in the future for anything, including my future vehicle purchases. Service: Body & Trim
Mar 23rd, 2021