Mack's West

just waited an unbelievably long period of time to pick up my food. this is after the time I was told to be there a good 30 minutes after. a lady came out to the car who said she was the manager and that she was going to look for my food in the kitchen I had never left my car so I'm assuming someone realized there was an issue ..THEN I get home and I have no tartar sauce for the catfish which I believe in about 40 visits has never happened. I can't eat the catfish without which I know sounds ridiculous but it's just the point I think if it took that long and I watched 15 cars that I know ordered after me get their food while I waited they could at least gotten picking order right....
May 26th, 2022

just went in to get to go cole slaw
May 14th, 2022

May 11th, 2022

Very very disappointed in the quality of the food. Yes they have the buffet up and running but definitely not worth it. One of us had buffet,2 of us ordered off the menu.Will not go back. The two stars go to the servers and the help. They were very friendly and attentive.
May 6th, 2022

I'd give it zero stars if I could. For 3 people and drinks, it was $64 + tip. Lady didn't give my obvious senior parents a senior discount until we said something. By then the card had been run. We saw our waiter twice in the 45 minutes. Real nice but didn't ask for refill or take plates until promoted. Food was bland or overly salted. You could see the salt granules on some of the meat and it couldn't be eaten. Catfish looked like the kind you buy frozen then fry yourself. Had a lot of white spots where the oil didn't fry or the freezer burnt set in. Didn't have a good flavor. The ribs and chicken were the only good part of the meats. Sides were so, so bland. Only the dressing seemed like they had done anything to it. Parents said the bread pudding was good. I had strawberry cake and ice cream. All were good. Sweet tea was too sweet but unsweet was fine. They mixed the two and were okay. Won't come back. Definitely not worth what they're charging. There's a lot of buffets in Hattiesburg; it's a wonder this one even had business.
Apr 30th, 2022