Viking Range, LLC Headquarters

AVOID Viking products. They are nor luxury, nor quality, as they claim. Look at the photos of my Viking ice maker we installed in 2022. Does this heavy rust looks luxury?? This ice maker produces product for human consumption. How safe is this ice??? I am appalled by this and intend to file a formal complain with the US Consumer Protection Agency and the FDA.
Feb 28th, 2024

Dec 11th, 2023

Beautiful range but the oven was dead on arrival. Called Viking Customer Service in MS, explained exactly what was working and not working and they sent service. Service shows up, spends 10 minutes and says its a bad DCI BoardI dont have it. Ill need to order it and it will be 2 weeks! No oven for Thanksgiving! Thanks Viking!! Maybe I should have purchased a Wolf unit?!
Nov 29th, 2023

Is there a '0 star' for this company? Buyer beware!! Watch out for any product sold by Middleby Residential (Viking parent company). Perhaps the worst appliance product out there in the market. Just not worth the high price tag after buying multiple appliances Faulty microwave drawer hasn't been fixed for over 2 months. Customer support is non-responsive. Not do they explain for the delay after multiple calls, voicemails, or emails
Sep 7th, 2023

Customer care: is incompetent, can not understand basic issues and have contract with only one company and just for them to send out a dispatch it takes 24-48 hours during an emergency situation (such as your dishwasher leaking water through kitchen). And, no manager available to talk to. Will not purchase Viking again!!
Apr 21st, 2022