McAlister's Deli

Apr 3rd, 2024

Mar 19th, 2024

Probably the worst Mcalisters I've ever been to. The staff barely seem to care and wait times are RIDICULOUS for an empty restaurant. Get ready to wait 20 minutes in line while 3 people are in front of you. I waited 40 minutes on the bench after ordering a to-go order in person. No one ever said my name, or said anything to me during that entire time. I go to the bathroom and walk past the shelf that is CLEARLY marked as mobile/call ahead orders, and my food is on the shelf. They have never put my food on that shelf when I've ordered to-go in person. 40 minutes, not a single person thought to say anything or even call my name when it was ready the first time (whenever that was). The cooks are slow, but the food is decent. The front staff just meander around slowly, talking among each other.
Feb 26th, 2024

Ordered a baked potato with broccoli and the broccoli wasn't steamed, had a cpl bacon slices instead of bacon bits and wasn't very impressed with it. Family members had one at another location and recommended it to me.
Feb 20th, 2024

This location has really gone downhill in recent years. Kitchen regularly seems to be understaffed while five or six front counter crew stand around with nothing to do because the kitchen is unable to fulfill orders in a timely manner. Wait times for food are regularly unreasonably long given McAlisters quick food business model. Superior to the abysmal Northside Drive location in Jackson, but management could/should step up staffing and service training.
Feb 20th, 2024