Wells Fargo Advisors

May 3rd, 2022

I don't know how many times I have called this branch but I've never gotten an answer. I have been to a lot of Wells Fargo branches and have never had a bad experience except this one.
Apr 25th, 2022

This bank its really bad in service waiting time bad and bad actitud they
Apr 25th, 2022

After verifying my identity with the teller I find it completely unnecessary and unprofessional for the supervisor to come and look over all my transactions as if i was stealing my own money. I worked as a teller for many years in the past and have never seen this happen. Approving the tellers transactions is one thing I know you have limits, however to have me sit there for almost ten minutes for you to look over the things I've paid for in my account is ridiculous. I wasn't looking 10,000 or not out so completely unnecessary. I'll be closing my accounts this week.
Apr 3rd, 2022

Despite a friendly teller experience I had the worst customer experience Ive ever had at a Wells Fargo. Ive been a customer for about 15 years now and am incredibly disappointed. I walked in and was greeted promptly which was good, but I wanted to use the bathroom before depositing a large amount that I couldnt do online or at an ATM. When I asked where the bathroom was I was informed that the restrooms are for employee use only because of COVID and was told the Target across the street was the closest bathroom. I found this comical because Target is hostile to people using their bathrooms without purchasing something, even then depending on who you are and what you look like they wont let you use them. As far as banks go even Trustone Financial has bathrooms for customer use. I cant be the only client that has had to use the bathroom and been turned away. On top of that I brought my boyfriend with so he could open a business account with them but was told he had to make an appointment to open an account and was given a business card. I know staffing is tough but if that is the case you need to train your employees to conduct multiple tasks. That way not just one person is responsible for representing an entire division, let alone a division responsible for bringing in large amounts of money. We dont have a location near us let alone the time to come in as we are working during business hours so today was really our only day to do it. As a result Im not sure we will be coming back and opening up that business account. It is such a shame because I have always had such a good experience with Wells Fargo before. It used to be easy to go to and get in the day of, amenities available for customers, and bathrooms available for use when needed. Is this really what Wells Fargo has become? If so Wells Fargo has become the joke of banking.
Apr 29th, 2022