Luther Westside Volkswagen Parts Department

Apr 13th, 2022

I purchased a GTI from here and the paint is heavily scratched. The dealership applied spray wax to the car to mask the paints damage. I washed the car the very next day in preparation to ceramic coat the paint and made this discovery. The manager, Branden Petersen, refused to participate in the cost of repairing the paints finish. I would also like to add that post-sale, the communication with the dealership became very poor. My salesman used to reply to text in minutes, that changed to days. Branden Petersen took 8 days to reply to my email. The experience with this purchase is unacceptable and I cannot recommend this business.
Feb 9th, 2022

So excited. I am not only the proud owner of a new truck but Vad, the salesman, was amazing. He took the time to explain everything, very sweet, not your typical salesman that wants to rush you in and out of the dealership. He offered us something to drink like 100 times, gave us free little knick knacks. The finance person was super nice as well and friendly. Also took the time to explain everything. By far, the best car shopping experience. Would recommend them and Vad is your go to guy.
Nov 20th, 2021

Sep 7th, 2021

I don't own a VW, but I was looking for a part that was supposedly used on VWs. The Parts guy spent at least 30 minutes helping me track down a bolt which he ultimately found down the street at NAPA for me. Thanks for putting in the effort for me!
Aug 26th, 2021