PANDORA

Went to exchange an item. Had the receipt we were a day late according to the manager on duty (late afternoon) January 29 2024. She was very, very rude! Never before has Pandora been to mean! I believe it was because of my older age! She rudely took the receipt, read it, gave it back and that was it. No exchanges or returns after 30 days! We did kearn that if you do not have the receipt, you can get a gift card for the amount...thank you for helping us! We just wanted a different item... We will never shop there again!
Jan 29th, 2024

This Pandora location is the best I have ever been too! The staff is knowledgeable and everyone is so kind! The got me in and out the door with ease. They also went out of their way to make sure I had everything I needed! Thank you Roseale Pandora Team!
Jan 18th, 2024

If I could give negative star review I would!!! I purchased a ring there about a year ago and the stone keeps falling out. I asked if there is a way for them to tighten the prongs that hold the stone in place. The person that answered the phone made it seem like something was broken on there which theres nothing broken, and very rudely and unprofessional like said that is not a service we offer which I do not understand because theres nothing broken on it. You dont need a welder or anybody with anything specific to do, you just need to place the stone in it and tighten the prongs I dont get how thats not a service you offer if I purchased something from you guys. Your employees are very extremely rude. I do not ever plan on coming back to Pandora for anything and I would definitely tell anybody who even thinks about going there about this experience and how rude your employees are.
Dec 23rd, 2023

Associate was very helpful. Wasn't sure what I was looking for. She made several suggestions and took her time with me. Went home happy.
Dec 5th, 2023

I bought a ring and paid over $200 and it tarnished and wore in less than a year span. I have jewelry I have paid way less for that is still holding up way better. I went into the store and the associate at the time told me that's just how the jewelry is, when I asked about the warranty she said it was only for the stones. I cannot believe I paid $200 for something that is so fake, cheap and will tarnish this horribly! Don't buy jewelry from here, go to Amazon or Target as I have and the rings have held on way better for way longer!
Nov 16th, 2023