Wells Fargo Home Mortgage

I personally closed my accounts years ago off the back of that horrid fraud perpetrated by hundreds of WF employees and when John Stumpf, the CEO, took a golden parachute on the way out with $130,000,000 (edit: it wasn't a golden parachute - he had accumulated millions of shares of stock during his career). Fired for cause and leaves with more money than God. Well obviously nothing has changed at Wells Fargo. We set our dad up with accounts at Affinity Plus, a local and great CU and we went to close out his accounts. They didn't a banker on staff at 930AM. Genuinely, how do you not have a banker that can close a clients account upon request? Not even the manager could do it (or so he said...) so either the manager is a liar or they don't know how banks work. The teller that helped was wonderful, but that doesn't make up for a toxic organization.
Dec 22nd, 2021

Don't answer their phone and when you try to do a walk-in, rudely say you should have called first! Really have gone down hill.
Dec 4th, 2021

John D. Just helped my son open his first checking/debit account. Very thorough, lots of great tips. We walked out with all the info we needed and all set up. Super friendly, professional and knowledgeable. Thank you!
Oct 9th, 2021

Worst customer service. They closed the door without any notice only because they were short staff. They never call you back even if they get your phone number. Terrible experience.
Jun 10th, 2021

They let somoene walk away with my money! Im not from MN, and you let some random person there withdraw all money from my account. Just waiting for my dispute to be resolved and will never bank with you again!!!
May 19th, 2021