Abbey Carpet of Mounds View

UPDATE!!!!!.......07-03-2019......The former manager of this store is now the Owner as of August or September of 2018. This information comes from a newsletter they send out to current and former customers. All I can say to that is I wish anyone good luck who chooses to do business with this store. Worst experience I have ever had with a local store. Not a place I would recommend going to or doing any business with. All this store is, an expensive middle man. Their installers are contractors and not employees. You can save hundreds or even thousands depending on how big your project is by buying your own materials and hiring a reputable contractor to install. My experience is the store manager is never wrong and will not offer any reasonable explanation to questions or concerns. His final words for any problems that arise and when he is feeling backed into a corner are "You Signed The Contact!!". I am so glad that my wife never signed another contract for this store to do our kitchen backsplash and I also feel like we dodged another bullet when we were inquiring about having custom kitchen cabinets installed and they forgot to call us back. Do yourself a favor and look into other stores with a higher ethical standard, you will save yourself from a lot of frustration and irritation.
May 13th, 2020

Oct 27th, 2019

Friendly, helpful and knowledgeable people. Easy to find location
Aug 14th, 2019

Jun 30th, 2019

I had a great experience with Abbey Carpet of Mounds View. Alex was great to work with - really listened to me to understand my needs; highly responsive; professional communication. Product selection was excellent, and the installers were friendly, courteous, and knowledgeable - they gave me the straight story during my initial site assessment and in so doing helped us figure out the best approach to our project. Thank you!
Apr 25th, 2019