Dunk N jump

Mar 2nd, 2023

Super fun! Lots of options to choose from and very helpful in the process of getting a bounce house at a park. Not all companies were able to do this! Very professional and set up everything to work for our space needs
Mar 2nd, 2023

Kids loooved the bouncy house! They had such a blast. Highly recommend!
Feb 16th, 2021

Amazing service! Setup was quick and everything was explained clearly. I love Dunk N Jump!! and Michelle was so so nice.
Feb 1st, 2021

Our first experience with them was great, which is why we returned to them for a second rental... the first rental of the dunk tank was great! In good shape, easy to work... no problem! But this time.... not so great... once you are dunked, you have to manipulate a bar and a welded vice grips underneath the seat to make it ready for the next person... and if it wasnt done properly, the next person would drop right into the water.. it wouldnt hold any weight...... try explaining this procedure to a bunch of kids over and over and over ( the first dunk tank we rented, you just pushed the seat up and it clicked and was ready for the next victim)... The dunk tank was in very poor condition, one of the bars was broken in front of the cage... and it was rusty, luckily no o e was scraped by it... Then about an hour into the rental, the button fell off.. the target... it was being held on by a zip tie.... glad I had some of my own.... we fixed it 3 times... it was a headache!!! I called Dunknjump after the button fell off and We already fixed it... I was told that they have 2 dunk tanks, this was the model that has a vice grips on it...?????? It was clearly rigged!!! Wasnt safe, and it wasnt operating properly... I want a refund for the dunk tank!! I was completely unsatisfied with it and the company... I was basically told that the delivery guys can come back out and fix it for us, but we kept fixing it ourselves... no compensation for the headache and tons of wasted time (rigging it up over and over again...) I was explaining the issues to the guys that came and picked it up, they ignored me! I will not return to them! I will pay more somewhere else!!! UPDATE*** This issue has not been resolved, I talked to someone, she said she would talk to the owner and get back to me... she didnt call me when she said she would and then a week later I get a call from someone else... a general call for everyone that did business in July...she left a voicemail thanking me for using them and then she tells me that the owner gave her the go ahead to give me $30 off my next purchase with them...if used this year... What?!?! I want a refund! This has taken way too long... and why would I book another event with DunknJump when This last issue wasnt handled properly??
Jan 22nd, 2021