Total Wireless Store

Total Wireless has the worst customer service I've encountered in a very long time, if ever. There are a lot of choices out there for affordable, wireless service - and this shouldn't be one of them. Buyer beware - after purchasing the phones and having them shipped, Total Wireless expected me to drive and hour and a half to pick them up at a FedEx 45 miles away. When i asked them to transfer the phones to the FedEx actually in my town, they refused. All my products will be returned to sender and I will warn everyone (solicited and otherwise) to steer as far away from this provider (or non-provider). What a disaster!
Aug 18th, 2019

I spent what seemed like two hours in this store just to get my service transferred from sprint to total wireless. Khalid went above and beyond to deal with customer service to make sure that all of the issues were resolved before I left. A+++ customer service!
Jul 14th, 2019

I love this place,Total wireless help me when my grandma couldn't get phone anywhere.I really like the service their
Apr 4th, 2019

I received such wonderful customer assistance here!! I was completely overwhelmed and Khalid calmed my every nerve! I had so many issues with my phone and service plan and he spent so much time with me and was so kind, I will be forever grateful. If you want the BEST service from the nicest man go to Total Wireless in Brooklyn Center!!! My name is Joanne and I live in North Minneapolis. Thanks for reading my review!
Feb 27th, 2019

It's important to me to convey to Total Wireless the courtesy, education, and wonderful service I received when investing my first smart phone from the Brooklyn Center store where a kind gentleman named Khalid shared so much valuable information I needed to update my technology. You are very fortunate to have someone like him to represent your company! He made aware of the awesome savings I'm getting to change phones AND my service! Thank You so very much! Wendy from Minneapolis
Feb 20th, 2019