Dryke Plumbing & Heating Inc.

Almost 2 hours late. Took days to get an initial response. Not professional, walked in our home without properly being notified to do so-just knocked once and let himself in and walked around our home like he owned the place. I am very thankful I chose to print off a contract from the internet and made him fill it out because he did not have one. His price changed from $1,000 to $1,200 last minute causing us to be short on the money to pay him so paid $1,000 and owed $200-and my husband helped do half the job!. This was all around the holidays 2020-he said he would be in touch for the other $200. Been waiting for his call. Got a call almost 4 months (today-03-20-2021) later saying we only paid $900 and owed $400, my husband said no I paid you $1,000. Jason said he couldn’t find his invoice right now and my husband said we still have ours, we just have to pull it out, just got a lot going on right now-should get to it next week. THANK GOD for having the inclination to print out a contract and make him sign and get a receipt. DO NOT DO ANYTHING WITH JASON /DRYKE PLUMBING without a contract- specifically stating service to be provided and agreed upon price. The contract wasn’t filled out until after services so had no proof he agreed previously over the phone to do work for only the $1,000 (3hrs of work-and my husband did half of it with him) and if you pay in cash GET A RECEIPT!!!!!!! Service: Repair pipe
Apr 2nd, 2021

Jason is excellent to work with. He is very knowledgeable and helpful. After some diagnosing he found that the Gas valve on my boiler was not opperating correctly. After a quick trip to a plumbing supply store I was up and running! Thanks Dryke!
Jul 25th, 2020

Very pleasant initial phone consultation, I was hopeful. I took 1.25 hours of vacation time to leave work and meet at our home to go over options for a basement bathroom. Never showed, I called 1/2 hour after the appointment was to have started and left a message. No one has ever called to this day with an explanation or an apology etc. I understand things happen but my message, 2 phone #'s and an address to find me- this is unacceptable. If you're too busy or didn't want the job- be upfront about it, don't waste my time! Bad business practices and lack of respect. I suggest looking elsewhere for someone that will value your business.
Aug 25th, 2019

Our sewer was backing up into our basement and we called Dryke Plumbing to help out. He was EXTREMELY late (lucky we work from home), talked all about other updates we could make to our house which had NOTHING to do with plumbing and the comments were quite rude. Made my husband help carry his machine to our basement because his partner just didn’t answer his phone or show up to the job. He spent about a few minutes trying to clear the drain and the claimed our line to the street needed to be replaced. He recommended a construction company to do it for us and get this.... he even called that company and had them call us before we could even get a second opinion (sounds pretty sketchy to me). Well I’m SOOOO happy we got a second opinion because the next plumber got our sewer opened up just fine!! What a waste of $185. I would never recommend Dryke Plumbing! STEER CLEAR!!!
Mar 23rd, 2020

FIND ANOTHER PLUMBER FIRST Dryke Plumbing was recommended by HomeDepot to replace my hot water heater. I was told by HD the work would be done on Wednesday. I got a call from Jason Tuesday evening telling me he couldn't do the job until Thursday and gave me a window of time between 12:00 - 2:00. I took the day off work so I would be here. He TEXTED me (wasn't even professional enough to call me) at 5 minutes to 12 and said his technician was sick and he wouldn't be able to replace my water heater until Monday. Honestly??? He didn't find out his tech was sick until 5 minutes before he was supposed to do a job?? I called the HomeDepot service company and all they said was "I apologize for the inconvenience" and recommended I contact another company to install my water heater! This company is very unprofessional and unreliable. I can't say anything about the kind of work they do because they never did the work. My recommendation is to go with a better company.
Sep 2nd, 2019