Dr. Lloyd A. Wallin, DDS

Joy Johnson _{on Google}

Jun 27th, 2014

Be Aware of Dr. Wallin’s Billing Practice
I saw Dr. Wallin between 12/2009 and 1/2013, as he was the nearest dentist in our insurance provider network.
When I received my first Explanation of Benefit (EOB) from insurance I was surprised to see many charges not covered by insurance, including “Local Anesthesia”. After contacting my insurance I found out that they did cover anesthesia and other associated components as part of procedures (fillings/crown/etc.) and most dentists do include these as part of the procedure. But it doesn’t cover them when billed in addition to the procedure. When Dr. Wallin told me that I would be responsible for whatever amount the insurance didn’t cover, I pointed out that I would be better off seeing other dentists for less charges. Dr. Wallin then ORALLY stated that he wouldn’t make me pay what other dentists don’t charge. He did keep that promise through 2011.
I left Dr. Wallin’s care in Jan. 2013 due to a few care-related concerns in addition to his billing practice. When I contacted his office for my last bill after the insurance payments, I was told that I was responsible for all the separate charges because he “could find nothing in” WRITTEN records for the payment arrangement with me. In my last bill, among many separate charges, was one billed under a denture procedure code (I have never had dentures), and another for “Local Anesthesia” associated with a procedure that couldn't even be billed. I'm certain the anesthesia was erroneously administered during that appointment (my last visit).
Be aware of Dr. Wallin’s billing practice, or you could end up paying a lot more than you would to other dentists. Below is what he wrote to me on the subject –
“I have always, and I continue to always itemize and submit separately, each and every procedure I do”.
“If I do compromise or make adjustments on treatment charges for patients, it is always written into the patient record”.