Knotty Pine Bakery

Knotty Pine Bakery

Chamber Rating

Verified Member
4.4 - (71 reviews)
54
6
4
2
5
Read Our 71 Reviews

Chamber Rating

Verified Member
4.4 - (71 reviews)
54
6
4
2
5
  • Abby Rees

    love their cookies and cupcakes!!! they have the best cookie kits too
    Mar 17th, 2024

  • Dr. Laura

    Bakery items were extremely expensive. Hours are horrible, they close at 3pm most days. I have stopped there a couple times and they were closed at times the door said they were open in the middle of the day. The owner lady is very rude when you talk to her or ask questions. The bakery items are okay, but the things that matter the most about a business were not.
    Mar 2nd, 2024

  • J Rothstein

    It's a cute shop. Plenty of spots to sit, drink coffee, and eat your goodies. The counter didn't have a huge selection when we were there but it all looked good. The gentleman working was friendly and helpful.
    Dec 27th, 2023

  • Teri Savage


    Oct 13th, 2023

  • Elena Farris

    I came in awhile week back to order a cake for an occasion. I waited at the counter about 15 minutes before anyone acknowledged me. They kept looking at me but couldn't even simply say "someone will be with you, shortly." The looks felt very unwelcoming, too.. Poor attitude, low selection of every day items which look better than they taste, and high prices for quality. I love pastries and bakery and was very excited to check this place out. They were my first choice for a cake. Way overpriced and terrible customer service. Like someone said in another review "they need to cheer up." I ended up getting a cake a Walmart for $80 and was quite impressed with their quality, filling options, presentation, availability and price. Going forward I don't ever think a "high end" cake designer will be ever worth the money after an experience like this. Note: I came in twice because I thought maybe my first impression was a fluke and I caught them on an off day or just got unlucky with one employee. The second time I came in to inquire, I had the same exact treatment and vibe from a different employee. Still received the same unwelcoming looks and had a long wait before being acknowledged as a customer. Very disappointing, because I love contributing to local businesses and am more than willing to pay a higher price as long as the quality or service isn't mediocare.
    Dec 29th, 2023

Read Our 71 Reviews

About
Knotty Pine Bakery

Knotty Pine Bakery is bringing homemade pies, pastries, and treats to the Brainerd-Lakes area! We are a family-run cottage food business operating out of our home kitchen in North Brainerd. Our yummy pies, cookies, and other homemade treats are sold at local farmers markets and can also be purchased by special order for delivery or pick-up. Contact us today to get a special treat for your next event or get-together!

Contact Info

  •   (218) 454-2470

Questions & Answers

Q What is the phone number for Knotty Pine Bakery?

A The phone number for Knotty Pine Bakery is: (218) 454-2470.


Q Where is Knotty Pine Bakery located?

A Knotty Pine Bakery is located at 707 Laurel Street, Brainerd, MN 56401


Q How is Knotty Pine Bakery rated?

A Knotty Pine Bakery has a 4.4 Star Rating from 71 reviewers.

Related Categories

Ratings and Reviews
Knotty Pine Bakery

Overall Rating

Overall Rating
( 71 Reviews )
54
6
4
2
5
Write a Review

Abby Rees on Google

image love their cookies and cupcakes!!! they have the best cookie kits too


Dr. Laura on Google

image Bakery items were extremely expensive. Hours are horrible, they close at 3pm most days. I have stopped there a couple times and they were closed at times the door said they were open in the middle of the day. The owner lady is very rude when you talk to her or ask questions. The bakery items are okay, but the things that matter the most about a business were not.

Business Response on Google Apr 2nd, 2024
Hi Dr. Laura,Thanks for visiting our shop - we are sorry to hear you did not have a positive experience when you stopped in. We are closed Sunday-Monday, but if you stopped in during our regular business hours (Tues-Sat 8am-3pm) we would have been open and ready to serve customers, so I am not sure what could explain the issue you had accessing the bakery mid-day other than visiting on a day we weren't open. If my level of customer service was sub-par on your visit, I apologize - for both me and my staff, our goal is to make each customer feel welcomed and ensure that we put out the best possible baked goods for people to enjoy. We appreciate you sharing your feedback so that we can continue to work to improve our services and hopefully have you back at some point in the future to give us another try.Best,Marie Kirsch (owner lady)

J Rothstein on Google

image It's a cute shop. Plenty of spots to sit, drink coffee, and eat your goodies. The counter didn't have a huge selection when we were there but it all looked good. The gentleman working was friendly and helpful.


Teri Savage on Google

image


Elena Farris on Google

image I came in awhile week back to order a cake for an occasion. I waited at the counter about 15 minutes before anyone acknowledged me. They kept looking at me but couldn't even simply say "someone will be with you, shortly." The looks felt very unwelcoming, too.. Poor attitude, low selection of every day items which look better than they taste, and high prices for quality. I love pastries and bakery and was very excited to check this place out. They were my first choice for a cake. Way overpriced and terrible customer service. Like someone said in another review "they need to cheer up." I ended up getting a cake a Walmart for $80 and was quite impressed with their quality, filling options, presentation, availability and price. Going forward I don't ever think a "high end" cake designer will be ever worth the money after an experience like this.
Note: I came in twice because I thought maybe my first impression was a fluke and I caught them on an off day or just got unlucky with one employee. The second time I came in to inquire, I had the same exact treatment and vibe from a different employee. Still received the same unwelcoming looks and had a long wait before being acknowledged as a customer. Very disappointing, because I love contributing to local businesses and am more than willing to pay a higher price as long as the quality or service isn't mediocare.

Business Response on Google Jan 13th, 2024
Hi Elena - thanks for providing us with your feedback. We’re sorry to hear we missed the mark on your visit to the bakery. As a small, locally owned business, we work hard to put out the best quality baked goods while also offering the highest level of customer service possible. It sounds like your experience wasn’t in line with these core values, and for that we apologize. We hope you’ll give us another chance and be back at some point in the future.

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Overall Rating

Overall Rating
( 71 Reviews )
54
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4
2
5

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