TCF Bank

I wouldn’t recommend my worst enemy to bank here. The lady in charge is god awful, and rude. Switched to another bank, haven’t had any issues. Each time I walked in to TCF there was a new problem or policy that prevented them from doing their jobs. Look elsewhere. Much better service elsewhere.
Aug 30th, 2021

This SAME branch had no problem cashing other stimulus checks (with the same funds in the account as there were today), however they wouldn't cash one today. A GOVERNMENT CHECK!? The manager clearly doesn't know what she's doing, talking about or just plain discriminating. I should have went to the drive-thru like I did before without a problem. That's why I only use TCF for one reason, every two months. Definitely not my main banking company.
May 26th, 2021

Mar 23rd, 2021

I went to add someone to my account and the worker Dimitri seem like he didnt know what he was doing since he kept asking for help lost my forms with all my info and i went back after 24-48hrs they said to get a card amd it was never enter in there system because he lost it and then the karen at the desk starts talking to me with a attitude for no reason and she didnt even ask him what he did with the papers. Overall the place is horrible WOULD NOT RECOMMEND unless you like waiting 4-7 days for your money to come on.
Mar 3rd, 2021

*DO NOT BANK WITH TCF* Terrible service and customer service. Tellers give inaccurate information and lie about what they are capable to do. I went there on 12/30 and spoke with a woman who said she was not able to reverse a charge and close my account, and said I had to call customer service to do that. When I called customer service they told me I have to get the fee reversed at a branch location along with closing my account. I went back to this location and I spoke with the same woman who told me I needed to pay the fee. After the game of cat and mouse TCF put me through I decided it would be easier to pay the fee and just close my account. I gave them a debit card to pay the fee with and she told me they only accept cash so I would have to pull out cash and come back, I asked her to make an exception since this has been a 2 hour ordeal and she said she would not do that. I chose to go to the TCF inside of Cub instead, and they were able to use a debit card to pay off the fee. I feel as thought the woman at this location lied to me two times; first about closing my account by calling customer service, and second by saying I had to pay the fee in cash when they were able to do this at another location.
Jan 3rd, 2021