John R. Spring Service Inc

I got quoted double the price on the parts. And half the price cheaper down the road. Not Cool
Oct 26th, 2020

Sep 8th, 2018

I was looking to add leaf springs to my new truck. I called Mon, July 1st to see if they would be open on Fri July 5th. They stated that they didn't know yet. I called the next day and they still didn't know. I called the corp office and they didn't know either and said that it was the shop managers decision. I emailed the shop manager and asked if they would be open Fri the 5th or Sat the 6th. I got no reply. I called Wed July 3rd and asked the shop again if they would be open the 5th. After complaining to me about my contact attempts he stated YES we will be open. I arranged a ride to/from their shop on the 5th and they were closed when I got there. Their customer service is a joke. I have taken my personal vehicles as well as my company vehicles there for many years. That stopped on Fri the 5th. My truck has already been serviced elsewhere and they have lost a long time customer. A note to the arrogant phone person at the shop. GOODBYE..
Oct 31st, 2019