MI Family Practice Oakland Medical Group, a division of Michigan Healthcare Professionals, P.C.

Dr. Garza made me feel listened to and understood by a doctor for the first time in my life. He has made a point to get me in to the office as quickly as possible on multiple occasions already (I am a fairly new patient) and I hope to keep him as my primary care physician for as long as possible. Do not hesitate.
Mar 25th, 2024

Just saw Dr. Citron at the Waterford Urgent Care and it looks like this is her practice. Being a Waterford resident I've had to use the Urgent Care a few times and it's normally a pleasant experience. Tonight was the worst experience I've ever had there, solely because of this truly awful doctor. I came in as I had been to my primary care doctor a week ago (as I was sick), and I had been swabbed for strep. The rapid test came back negative, but the culture came back positive. This is a week later that I'm finding this out and I feel fine now. I don't do well on antibiotics so I do not want to be put on any unless absolutely necessary. So I went to Waterford Urgent Care to get re-tested for strep to see if I still had strep. The rapid test came back negative which isn't a huge surprise as it had prior as well. But this doctor did not want to send the test in for a culture (the entire reason for the visit). After my asking "why", her reasoning was that the rapid test came back negative. Well, yes...and that is why you normally send out a culture, as it is far more accurate. I know this and I didn't go to medical school. I have no clue how this woman is even practicing. She finally said she would send the test out for a culture, but she wasn't particularly convincing. Seeing that getting this culture was the only reason for my coming in, on the way out I asked her "You are sending that in for a culture, correct?" Very rudely she responded "What did I say?". I said "Well I just wanted to confirm." She responded "Why would you want to confirm?" I responded "Because you seemed hesitant to send in the culture." She responded "Because it isn't what I recommended". I asked her "Well, why wouldn't you recommend it?" She yells "I'm not talking about this! It's already sent in!" I then asked her what her name was and she was hesitant to give me her name. It's common sense that if a rapid test comes back negative a culture is a good idea (especially since a culture from a week ago came back POSITIVE) due to it's much higher accuracy. If she can't handle a simple task like getting a culture sent out, I sure as heck wouldn't trust her for anything serious. I am in literal disbelief.
Jul 3rd, 2013