Fresh Thyme - Troy MI

The people wherever is working in the supermarket they are not good with the customer The meat department employee they are very bad all the time they have attitude When we Ask some questions
Apr 5th, 2024

Ben, the New Store Director, is awesome! He wants to ensure that each customer has a great shopping experience! And, you can also tell that he truly cares about his staff!
Mar 27th, 2024

Great sale prices, and regular prices are reasonable but have recently increased much more than at other area stores. Produce quality tends to vary widely from excellent to not very fresh. The serrano peppers were soft and shriveled, but other items were better.
Mar 16th, 2024

Located in a very nice strip, kept neat and clean with all fresh veggies fruits and other stuff, love shopping here.
Feb 25th, 2024

I recently moved to the area and started going here regularly out of convenience as its close. The store is quite decent in its produce and selections available. The issue is the customer service. I have never been to a grocery store in my life that expects you to self check out your entire full size cart of groceries. When I ask a staff to please check me out ( the registry is usually empty) Im met with passive agressive attitudes and poor service. Why would I bag my own groceries? Even busy stores like target always have cashiers available. Whoever is in charge of customer service and marketing for this chain.. well I have no words. Just inexcusable. I would rather drive further to different stores going forward that are not a displeasure to shop in. I never write online reviews my but my recent experiences shopping here were really shockingly bad.
Feb 23rd, 2024