Chrysler Dodge Jeep Ram Service
Chamber Rating
-
Charlisa Miles
I purchased a Cherokee Trail Hawk 2020 with very low mileage from suburban which was supposed to be certified plus a warranty. Now I did test drove this vehicle but couldnt go to far due the gas being on empty this was a weekday they happened to close early. I drove it home and noticed as I would accelerate my backend would make thumb noises and propel or lunge forward as if it trying to catch up with the front tires. So I put it in shop they had it for 5 days and reset the vehicle which Im assuming they took the battery out of it and back in again because I did have to wait for all of the apps and systems to come back on line again. Now I am saying all of that to say this Im still having the same issues with what I originally put it into the shop for but now as its gotten cold weather I am having to get jumps to start my vehicle and missing days of work because of it! This vehicle is also going into EMERGENCY BREAK MODE by itself POPPING ON AT RANDOM TIME!! Ive had this Vehicle for 3 months but ITS A CERTIFIED VEHICLE!! How??? $$$ BATTERY. This is NOT A CERTIFIED VEHICLE NOT AT ALL!
Jan 31st, 2024 -
B P
Received courteous and quality service from service advisor Ryan.
Jan 12th, 2024 -
Edward Assad
Jan 11th, 2024 -
Mike Yarboro
Joe C , my service advisor handling my repair was very friendly and informative as well as all the advisers Ive worked with , my wife and have been customers at Suburban Jeep for several years, the time in the shop was reasonable, when I went to pick it up my car the checkout was fast and car came back freshly washed
Jan 4th, 2024 -
Linda Lawrence
Joe, was really great, he made sure everything we needed done was completed in a timely manner. We will ask for Joe when scheduling our next service.
Jan 4th, 2024
About
Chrysler Dodge Jeep Ram Service
Suburban CDJR of Troy, Call (248) 585-8800 is part of the Suburban Collection which is MICHIGAN'S LARGEST INVENTORY. As the #1 volume dealer group in Michigan, The Suburban Collection represents 34 world class franchises, with over 10,000 New and Used vehicles to choose from. No one in Michigan offers you more! USED CAR PEACE OF MIND. • 7-Day Exchange: If you're not 100% satisfied with your used vehicle purchase, we will exchange it for another one within the first 7-days! • 3-Month, 3,000 Mile Powertrain Assurance: Covering Engine, Transmission/Transfer Case, and all internal lubricated parts for 3-months or 3,000 miles. (*Excludes As-Is vehicles. Less a $100 deductible per powertrain repair visit.) INSTANT CASH FOR YOUR VEHICLE.*
Contact Info
- (248) 585-8800
- (248) 585-8800
- Website
Questions & Answers
Q What is the phone number for Chrysler Dodge Jeep Ram Service?
A The phone number for Chrysler Dodge Jeep Ram Service is: (248) 585-8800.
Q Where is Chrysler Dodge Jeep Ram Service located?
A Chrysler Dodge Jeep Ram Service is located at 1790 Maplelawn Dr, Troy, MI 48084
Q What is the internet address for Chrysler Dodge Jeep Ram Service?
A The website (URL) for Chrysler Dodge Jeep Ram Service is: https://www.suburbanchryslerdodgejeepramoftroy.com/service/mopar.htm
Q How is Chrysler Dodge Jeep Ram Service rated?
A Chrysler Dodge Jeep Ram Service has a 4.2 Star Rating from 30 reviewers.
Ratings and Reviews
Chrysler Dodge Jeep Ram Service
Overall Rating
Overall Rating
( 30 Reviews )Charlisa Miles on Google
I purchased a Cherokee Trail Hawk 2020 with very low mileage from suburban which was supposed to be certified plus a warranty. Now I did test drove this vehicle but couldnt go to far due the gas being on empty this was a weekday they happened to close early. I drove it home and noticed as I would accelerate my backend would make thumb noises and propel or lunge forward as if it trying to catch up with the front tires.
So I put it in shop they had it for 5 days and reset the vehicle which Im assuming they took the battery out of it and back in again because I did have to wait for all of the apps and systems to come back on line again. Now I am saying all of that to say this Im still having the same issues with what I originally put it into the shop for but now as its gotten cold weather I am having to get jumps to start my vehicle and missing days of work because of it! This vehicle is also going into EMERGENCY BREAK MODE by itself POPPING ON AT RANDOM TIME!! Ive had this Vehicle for 3 months but ITS A CERTIFIED VEHICLE!! How??? $$$ BATTERY. This is NOT A CERTIFIED VEHICLE NOT AT ALL!
B P on Google
Received courteous and quality service from service advisor Ryan.
Edward Assad on Google
Mike Yarboro on Google
Joe C , my service advisor handling my repair was very friendly and informative as well as all the advisers Ive worked with , my wife and have been customers at Suburban Jeep for several years, the time in the shop was reasonable, when I went to pick it up my car the checkout was fast and car came back freshly washed
Linda Lawrence on Google
Joe, was really great, he made sure everything we needed done was completed in a timely manner. We will ask for Joe when scheduling our next service.
Overall Rating
Overall Rating
( 30 Reviews )Write a Review
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