Hotz Catering and Rental

Wow, I am very surprised at how many of yous complain about this particular party rental. I've never had a bad experience, but I guess it's whomever at the forefront.
Feb 25th, 2023

A 9 hour pick up window, seriously!? The man who answered the phone was extremely rude. My work does a lot of events with rentals, I'm usually given a 4 hour window, which is completely fair. I'd never trade my vendors for Hotz. Could have been a great opportunity for a new customer.
Mar 20th, 2022

As always bery professional in every aspect of the transaction.
Jan 3rd, 2022

Very unprofessional rude and lie and say they gave you more equipment and then charge you for it and I just read another review that said they did the same thing
May 5th, 2021

I went to Hotz for linen and drapery rentals for my wedding. I had met with them to receive a quote about 4 months prior to my wedding and paid deposit. First, I had a few revisions to the original quote and they were very hard to get a hold of, I think two days before my pick up they finally responded. Second, it seemed like during pick up it was kind of like they just looked around to "see" what they had at the time (seemed like nothing was actually reserved for me). Luckily all of my table linens were ready and correct, but they gave me a different white napkin with a print when I originally wanted plain white. They didn't have enough even though I had made the reservation 4 months prior. They also didn't have 10ft drape poles at the st. clair shores location and said I should go to the warren location to pick it up (the day before my wedding as if I had nothing better to do). For the inconvenience they gave me half off the drape but they failed to mention the warren location is an abandoned junk yard with stuff everywhere in and around a broken down building??? Just had some random guys like "yeah I think this is it". Very confusing. Third, In the end they didn't even give me enough drape to cover the area I needed even though they said they gave me 68ft it was hardly 20ft. Not sure how you mess up that bad. Anyways wouldn't recommend - idk how a rental business is supposed to run but I know this isn't it.
Nov 2nd, 2021