Northwest Tire & Svc

While visting Saginaw on a shopping trip from Canada, my car had some "difficulties" with the ignition. It just wouldn't start with the key. Fortunately, I could bump-start it (standard) and I took it to the guys at Northwest. They immediately had ideas and understood the urgency of the situation (it was 2:30 on Saturday - they close @ 4:30). My family and I went to lunch while the guys worked on sorting it out. About 45 minutes later, we walked back in, and they said that while they couldn't figure out what the problem was, they were able to determine what it wasn't. As such, they were able to tell me the part I needed (they didn't have it - I drive a foreign car). A customer in the store asked me if I needed a lift - and proceeded to take me to 3 different shops to find the part, which I got for 5 dollars from a car-stereo shop. We headed back to Northwest - at 4:45, and they put a push start button on the car. Ultimately, I walked out of there ecstatic. My bill was so reasonable, I felt it necessary to give the tech a tip. Without their knowledge and willingness to look outside the box, my vacation would have been utterly ruined. Thanks again!!!
Aug 23rd, 2012

$28.00 to mount and balance 1 tire, carried in did not even have to remove from the vehicle!!! I will NEVER spend another dime at Northwest Tire and will be sure to let everyone I know what crooks these people are! How do they sleep at night
Oct 20th, 2007